Veterinary Receptionist

We are a busy small animal veterinary 

Qualifications:

Ability to work independently on assigned tasks as well as to accept direction on given assignments

Possession of organizational skills:

Critical thinking – Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations

Responsibilities:

Receive and place calls to clients for the purpose of scheduling

Prioritize multiple tasks in a calm, organized manner

Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc

Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments

Utilize hospital computer systems to document medical records and communicate with clients and teammates

Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures

Excellent customer service skills and an exceptional level of communication in a professional manner

Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services/procedures

Maintain a positive attitude in all interactions with clients, pets and other teammates

Demonstrate ability to show empathy toward clients and treat pets with compassion and respect

Utilizing standard office/business equipment

Knowledge of veterinary medical terminology and procedures, knowelege of Cornerstone preferred 

clean and organize end of day shift

Great benefits.

Pay range of $ 15:50- $25 hour based on experience

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Short Term Disability

Paid Time Off (Vacation & Public Holidays) - for eligible positions 

Teladoc- FREE doctor access 24/7

Discounted Veterinary Care