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Development Office Manager

Animal Humane New Mexico Albuquerque, NM
  • Expired: over a month ago. Applications are no longer accepted.

The Development Office Manager is responsible for receiving, recording, and acknowledging donations in an efficient manner as well as assisting with all aspects of donor stewardship/solicitation. Supervises two Donor Relations Associates.


1. Receiving and categorizing donations, recording them into Animal Humane’s database (DonorPerfect) as well as generating and posting acknowledgment letters in a timely fashion. More specifically, this includes:

  • Opening and sorting gifts arriving by mail Monday-Friday
  • Depositing checks arriving at Animal Humane
  • Retrieving, processing, and acknowledging online gifts
  • Processing and acknowledging memorial/honorarium donations
  • Processing and acknowledging Direct Mail gifts including downloading gifts from a secure FTP site, importing data into DonorPerfect and preparing acknowledgment letters
  • Processing recurring gifts on a monthly basis
  • Running credit card batches
  • Retrieving, processing, and acknowledging employee giving (e.g., United Way) donations including downloading gifts from a secure site and generating thank you letters as needed
  • Generating Annual Statements of Giving each January

2. Performing required database maintenance, such as merging duplicate records and correcting and/or updating contact information

3. Creating new individual and organizational constituent records in donor base as needed.

4. Overseeing Animal Humane’s Doghouse Donation Box Program including building new routes and/or expanding existing routes for volunteers, assuring donations boxes are counted by volunteers and properly recorded in a timely fashion, performing necessary upkeep of boxes, and stewarding volunteers and host businesses.

5. Preparing handwritten correspondence for donors and community partners as needed.

6. Compiling donor lists for Animal Humane mailings, i.e., special events, donor receptions, annual reports, etc.

7. All other duties as assigned by the Director of Development.

8. Some evening and weekend hours required for Animal Humane donor-related functions.



A Bachelor’s Degree in Business Administration (or a related field) or minimum of two years experience in a non-profit setting preferred.


Successful applicant must:

  • Be proficient in Microsoft Word and Excel
  • Exhibit outstanding organizational skills and professional behavior at all times
  • Possess excellent grammar skills
  • Have excellent telephone and face-to-face customer service skills
  • Be comfortable with public speaking and outreach engagements
  • Understanding of the nonprofit world strongly desired.
  • Knowledge of database management, in particular DonorPerfect, strongly desired.

Animal Humane New Mexico

Why Work Here?

It's really the people that make Animal Humane an amazing place to work!

Our Company We are New Mexico's leading private animal welfare agency serving cats, dogs and their families. From our main campus in Albuquerque, we partner with shelters across the state to rescue homeless pets. Since January 2010, we have successfully re-homed 100% of the healthy pets in our care! We support every cat and dog at Animal Humane with outstanding veterinary, social and emotional care and, most importantly, LOVE until they are adopted by their new forever families. It is our mission to support and improve the lives of New Mexico's cats and dogs through sheltering, adoptions, humane education and veterinary services. We envision a society in which every animal is treated with respect and compassion. With state-of-the-art facilities on our beautiful four-acre Main Campus, and a new adoption center on Albuquerque's Westside, we deliver innovative programs that comprise our wide variety of compassionate services, making Animal Humane a national leader in animal welfare. Our Culture It's really people that make Animal Humane an amazing shelter that saves and impacts thousands of lives each year. We hire people who are empathetically compassionate and share the common goal of improving the lives of New Mexico's cats and dogs. Although we share common goals, visions and values for our work, we come from all walks of life. We are a diverse, highly-motivated team. When not at work, we pursue interests ranging from competitive sports, to music, from hiking and backpacking to dance. We work diligently to maintain an open culture where egos are checked at the door and collaboration and positivity run wild. Everyone is a hands-on contributor and is comfortable sharing ideas with departments organization-wide. We are gracious not only to each other, but to the many, many donors and volunteers that make our mission a reality each day. Honesty, transparency, and the desire to do what's right drive our decisions.


615 Virginia St SE, Albuquerque NM 87108
Albuquerque, NM