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Bowl Attendant

Andy B's Entertainment & Bowling Centers Broken Arrow, OK
  • Posted: over a month ago
  • Other

About Andy B’s Entertainment & Bowling Centers

Broken Arrow Lanes is a part of Andy B's Entertainment & Bowling Centers. Headquartered out of Springfield, Missouri, Andy B’s Entertainment & Bowling Centers operates ten facilities across the Midwest. Andy B’s, the company’s entertainment center concept, consists of locations in Bartlett, TN; Tulsa, OK and Springfield, MO along with two new developments in Denton, TX and Branson, MO. Each Andy B’s location hosts a mix of social games and attractions including luxury bowling, laser tag, virtual reality, go-karts, an arcade, alongside an extensive food and beverage offering. The company also owns and operates seven traditional bowling centers in Missouri, Oklahoma, Tennessee, and Arkansas. Andy B’s Entertainment & Bowling Centers stands proudly next to their mission of bringing memorable fun to people’s lives. www.andybentertainment.com

Benefits - Fun as it should be

  • Free bowling while off-duty (you & immediate family)
  • 50% off food & beverage while on break time.
  • 20% off food & beverage while off-duty
  • Medical, dental, and vision insurance available for full-time and part-time team members
  • Fun working environment

Job Functions: What you'll be doing

  • Greet every guest with a smile, eye contact, and enthusiasm. *Ideally within 10 ft.
  • Accountable for meeting or exceeding overall “mystery shopper” center’s experience.
  • Assist Guests with bowling lane set-up and offer to assist with choosing the right bowling ball that best suits their needs.
  • Exemplify a sense of urgency on assisting servers on food running to guests, bussing of tables and notifying the Desk Attendant of lanes ready for turnover.
  • Accountable for maintaining excellent cleanliness of bowling area: tables, counters, chairs, floors, bowling tablet screens and restrooms.
  • Support the Game Room Attendant and guests as needed.
  • Promptly identify, handle, and resolve all lane malfunction calls.
  • Ask, listen and provide timely solutions to guest questions and concerns.
  • Follow all safety guidelines and compliance when handling and retrieving any dead wood, dead balls, and bowling pins.
  • Perform duties of Desk Attendant, in a back-up function, as needed.
  • Perform all applicable opening, mid-day or closing preparation, cleaning and maintenance duties per the requirements of the shift worked.
  • Attend all scheduled meetings.
  • Perform other duties as assigned and/or directed by Company management.

Job Requirements: What you’ll bring

  • Must be a minimum of 16 years of age.
  • Ability to operate point of sale, computer, and credit card verification equipment.
  • Possess good customer relations abilities, outgoing and friendly manner, courteous and cooperative attitude, team oriented.
  • Attention to detail; strong organizational ability; ability to work under pressure amid distractions and interruptions.
  • Abide by the center’s dress code policy.

Job Essence: "B" the WOW factor

  • Be Friendly – thank them for visiting, ask open-ended questions, and listen to understand.
  • Be Family – act with sincerity and show genuine interest.
  • Be FUN – smile, show enthusiasm and excitement.
  • Be the BEST – be the expert, build rapport and offer sincere solutions.
  • Be in the Moment – make guests feel important.
  • Be Service Heroes – create raving fans/promoters

YOUR MISSION: BRINGING MEMORABLE FUN TO PEOPLE’S LIVES!

Andy B’s/Bartholomy Bowling Centers is an Equal Opportunity Employer

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Andy B's Entertainment & Bowling Centers

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