Our Chantilly, VA branch is looking to add a **Part-Time ****Retail Service Rep** to their team!
This is a part-time role consisting of 25-30 hours of work per week. Working hours will be between 7:00am - 1:00pm, Monday through Friday. There may be a requirement to work an occasional Saturday, typically only one Saturday per month.
The individual in this role will:
- Perform data entry level clerical work related to Renewal by Andersen company owned retail locations sales and service, of limited complexity and variety.
- Perform administrative tasks associated with job
- Answer telephone; determines nature of business and directs individuals to appropriate information.
- Sort, alphabetize and file correspondence, forms, records, reports and other materials according to filing systems.
- Search records and files for specific data.
- Post entries in books of account, ledgers or other record keeping logs
- Perform routine typing or word processing of materials, including lists, envelopes and form letters
- Coordinate mailing, copying and other administrative projects
- Maintain stock levels of supplies & brochures
- Have a general knowledge of products/services
- Have a general knowledge of customers/delivery partners.
- Have a general knowledge of department business function and KPI's.
- May perform routine special orders/requests.
- Work under regular supervision, following instructions and procedures that are well defined, but may require the exercise of some judgment in application
- Serve as a department project team member.
- General knowledge of technical and business tools.
- Assist employees.
- High School diploma or equivalent
- Minimum of 1 year customer service experience.
- Basic word processing and spreadsheet skills
- Ability to develop and establish good interpersonal relationships.
- Demonstrates ability to work and contribute in a team environment.
- Good phone etiquette and verbal/writing skills.
- Customer orientation
- Flexibility & positive outlook
- Listening skills
- Detail orientation
Primary Location: United States-VA-Chantilly
Organization: Renewal by Andersen Corp.
Job Posting: Sep 12, 2019, 12:42:27 PM
Unposting Date: Ongoing
Req ID: 25763