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Bilingual Customer Service Representative

Amino Transport Fort Worth, TX
  • Posted: 23 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Carrier Sales Representative - $15/hr + Opportunity for 3 raises within first year

Quick Amino Facts

  • Company was established in 1999.
  • 2016 & 2017 List of "Dallas 100 fastest-growing private companies in North Texas" by the Dallas Business Journal.
  • #65 in “Transport Topics’ 100 Top Freight Brokerage Firms 2018”.
  • 9 locations nationwide & growing.

As a Carrier Sales Representative (CSR) you will assist our Account Managers in finding carriers to move our customer’s freight from origination to destination, negotiating rates, and ultimately developing lasting carrier relationships.

We are looking for strong communicators who succeed in a fast-paced environment. Our CSRs set and maintain high standards of service and reliability and we take pride in their contributions. As such, we are committed to recruiting, training and retaining intelligent and tenacious individuals. We provide logistics training for those new to the industry, as well as training on our internal systems.

Responsibilities

  • Load management including: Calling and finding carriers to move our customer’s freight, negotiating rates, seeking and establishing new carriers, getting the driver’s from pickup to the delivery point.
  • Must partner with Account Managers to provide customers with impeccable customer service while following department’s policies and procedures.
  • Addressing any issues in-between pickup and delivery to ensure effective and long-term problem resolution.
  • Developing relationships with our carriers, who are just as important as our shipping customers.

Requirements

  • 1 year customer service experience preferred
  • High School Diploma or equivalent
  • Effective verbal and written communication skills
  • Must be able to handle consistent heavy call volume (100+/day)
  • Strong ability to multi-task
  • Must be able to fluently read, write and speak Spanish
  • Computer proficiency

What we offer:

  • Paid training at your local branch.
  • Medical, dental, vision + free life & telehealth insurance.
  • 401(k) with great company matching.
  • Paid Time Off and paid holidays.
  • Wage progression plan with opportunity for 3 raises in the first year.

Our Interview Process

  • Phone interview with Recruiter.
  • 2 face-to-face onsite interviews.

Normal working hours for this position are 7:30 AM - 4:30 PM CST Monday - Friday

Amino Transport

Amino has been in business for over 18 years and is a growing third party logistics company with 9 offices located in Dallas TX, Frisco TX, Hurst TX, Houston TX, San Antonio TX, Southlake TX, St. Louis MO, Brighton, MI, and Scottsdale AZ. We are committed to helping our customers (shippers and manufacturers in every industry) grow by facilitating the movement of their products and managing their supply chains. Our team is committed to getting the job done, whatever it takes. We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.

Address

Fort Worth, TX
USA

Website

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