Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Commercial Operations, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities.
The Sr. Manager, Strategic Planning & Operations, Sales, Field Excellence and Capabilities (SFE&C) functions as a driver, project manager, and facilitator of senior level meetings related to both strategic imperatives as well as analytics, goal setting and tracking deliverables, communications, and special department process improvement initiatives. He or she is a member of the cross-functional SFE&C Senior Leadership Team (SLT) and plays a critical role in enabling effective collaboration within the cross-functional SFE&C leadership team, as well as with external business partners and other functional teams across Amgen, including Field Leadership Council.
+ Partner with Business Unit Vice President, Field Excellence Leader, Sales Lead, and cross functional partners to align on strategy and implement on key business unit priorities as well as assist in developing and supporting the three-year plan across General Medicine
+ Manage cross functional Field Excellence and GM Sales meetings and facilitate cross functional alignment and problem solving on key business issues
+ Partner across cDNA, Field Excellence, IS, external partners, and the business to build and execute key strategic pilots (test and learn environment with KPI tracking across all)
**FINANCIAL PERFORMANCE MANAGEMENT**
+ Coordinate with Field Excellence, Finance and Brand teams to deliver all financial reviews: QBR informs, subnational analytics, LRP where applicable with pilots or GM field sales team
+ Partner with Director to review key financial performance metrics, KPI's with SLT on a weekly basis and USBO SLT quarterly
+ Manage operating expense budget within 1-2% variance and L&B budget within HR guidance for variance in collaboration with Director SPO
**TEAM AND CULTURE**
+ Support SFE&C Leaders in chairing SLT, QBR's, prepare and meetings and weekly SLT huddles, including follow ups and Puerto Rico activity tracking where appropriate
+ Partner with BU VP and SLT to facilitate engagement initiatives to foster culture and purpose across the teams
+ Document compliance engagement plan for the SFE&C in collaboration with the cross functional leads and teams
+ In collaboration with Director SPO, lead the development of and tracking of KPI's in support of innovative pilots, operationalizing the outputs of Field Excellence initiatives, and pulling through the SFF milestones where applicable
+ Lead monthly meetings with sales strategic planning and operations leads to discuss General Medicine and Oncology priorities, share best practices and raise key opportunities in an effort to better support FLC decisions and cross functional partnership
+ Develop and integrate business unit operating model/optimal governance for the year (key calendar milestones for both SLT and FLC/General Medicine)
+ Facilitate adherence and evolution of the sales ops cohesion model across the portfolio including enhancing the governance model, managing leadership rotation, and initiative identification and prioritization
+ Sub-national analytics related to brands promoted by the GM PCP team and/or pilots
+ Doctorate degree and 2 years of marketing, sales management and/or project management experience
+ Master's degree and 4 years of marketing, sales management and/or project management experience
+ Bachelor's degree and 6 years of marketing, sales management and/or project management experience
+ Associate's degree and 10 years of marketing, sales management and/or project management experience
+ High school diploma / GED and 12 years of marketing, sales management and/or project management experience
+ 4 plus years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
+ Strategic planning and analytical experience
+ Strong understanding and applied knowledge of sales data and market research data sources
+ Exceptional project management skills
+ Market research planning and reporting experience
+ Sales, marketing and/or payer experience in the US osteoporosis market
+ Solid understanding of the US payer environment including the ability to factor government and commercial payer insights into strategic and operational brand plans
+ Strong interpersonal skills with demonstrated ability to work effectively across the matrix
+ Excellent written, analytical and oral communication skills
+ Very strong PowerPoint and Excel skills, including direct experience using these skills in professional setting
We understand that to successfully sustain and grow as a global enterprise and deliver for patients - we must ensure a diverse and inclusive work environment. Our culture is what makes Amgen a special place to work. We have a powerful shared purpose around our mission - to serve patients. We respect one another, recognize contributions, and have embedded collaboration, trust, empowerment and inclusion in all that we do.
We equip all our staff members to live well-rounded, healthy lives. Most recently, Amgen added benefits for transgender employees and continues to pride itself on industry-leading, family-friendly offerings for families of all compositions.
Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology.
If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.
Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.