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Bilingual Customer Service Rep (Spanish)

Amerit Consulting Denver ,CO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Our client, world's largest provider of diversified business process services in transaction processing, automation, analytics for government and commercial clients, is actively seeking an accomplished Bilingual Customer Service Rep (Spanish).

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#3488

Position: Bilingual Customer Service Rep (Spanish)

Location: Denver, CO 80202

Duration: 3 Months

 

Pay Rate: $14.50/hr. W2

 

Relocation Assistance/ Expenses: NO

 

Note: The shift for the two position is M,T, TR, Fr 8:30 AM to 5:00 PM and ONLY on Wednesday is 9:30 AM to 6:00 PM

 

Possibility of working from home until everyone is back in the office

 

 

Job Description:

  • Under general supervision, the Customer Service Specialist performs various administrative duties while answering calls from citation recipients. Process Affidavit of Non-Liability forms completed by registered owners. Generate court dismissal transmittal reports daily. Document notes received from Police Officers approving citations.
  • This position requires contact with citizens, police officers, and PEG staff both supplying and seeking information related to the work. The work is subject to general instructions and established routines with supervision of progress and review of results; and, is supportive of the Conduent Red Light Photo Enforcement program.

 

Responsibilities and Duties:

  • Answer calls from citation recipients; assist with general citation questions, how to access/use the online violation portal, questions related to traffic court, and how to process payment or appeal citation.
  • Process Affidavit for Non-Liability forms received from registered owners.
  • Create Court Dismissal Transmittal report weekly and submit to law enforcement agencies.
  • Report any equipment related issues timely to ensure they are resolved quickly.
  • Other duties as assigned.

 

Qualifications

  • 2+ years of experience in an office environment performing clerical duties including inbound mail processing, data entry, quality control, and related administrative duties.
  • Customer service experience and/or call center environment experience.
  • Strong verbal and written communication skills and attention to detail.
  • Strong PC skills in order to navigate and use multiple software platforms.
  • Ability to sit for long periods of time for data entry/customer service calls.

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I'd love to talk to you if you think this position is right up your alley, and assure a prompt communication, whichever direction. If you're looking for rewarding employment and a company that puts its employees first, we'd like to work with you.

 

Recruiter Name: Lalit Malgotra

Title: Sr. Professional & Business Recruiter

Phone: 925-297-6323

Email: lmalgotra@ameritconsulting.com

Company Description
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward.

Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Amerit Consulting

Why Work Here?

We create value by bringing together the right people to achieve results.

Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally; as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients’ businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws.

Address

Denver, CO
80202 USA