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Domestic Customer Service Representative

AmerisourceBergen Corporation Miami, FL
  • Posted: November 28, 2019
  • Full-Time

Title: Domestic Customer Service Representative
Location: United States-Florida-Miami
Job Number: 00001YAD
World Courier, an AmerisourceBergen Company, provides unparalleled specialty logistics services to drive the commercial success of our partners around the globe. For 50 years, we've delivered peace of mind through world-class supply chain programs, transportation services, storage of time- and temperature-sensitive products, and innovative, cutting-edge medicines including cell and gene therapies. Through our daily work - and powered by our 2,500 associates - we are united in our responsibility to create healthier futures. With a presence in 50 countries, World Courier is driven by a commitment to excellence, and provides customized solutions with global reach to increase access to care; making us the most trusted specialty logistics company in the world. The Domestic Customer Service Representative is responsible for: Providing Excellent Customer Service to internal and external clients Working together as a team with all departments and offices. Makes suggestions and recommendations to Supervisor/Manager in an effort to
continually improve customer service operations. Complies with all appropriate policies, procedures, safety rules and
regulations. Performs related duties as assigned. Assisting in the training of new
employee
Qualifications:
College education and /or industry experience preferred. Requires broad
training in fields such as business administration, accountancy, sales,
marketing, computer sciences or similar vocations generally obtained through a
combination of experience and education.
Strong customer service skills Strong interpersonal skills, positive attitude & self-motivated Good decision making skills Good analytical skills Ability to communicate effectively both orally and in writing Ability to resolve customer issues quickly and creatively in order to
improve customer satisfaction Familiarity with World Courier services and operations Strong organizational skills; attention to detail Basic knowledge of Microsoft Word, Excel and inventory management
system Strong typing/data entry skills
Job: Customer Service/Call Center Jobs

AmerisourceBergen Corporation

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