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Customer Service Consultant

Ameriprise Auto & Home Insurance Las Vegas, NV
  • Posted: over a month ago
  • Other
IDS Property Casualty Insurance Company invites you to apply.

Job ID:
Customer Service Consultant

Job Description:

Required Qualifications:

  • High School diploma or GED.
  • Pass the Property & Casualty licensing exam within 30 days of completing the pre-licensing training provided on the job by Ameriprise Auto and Home.

Major Areas of Accountability:

  • Answer 20-40 inbound calls per day. (no cold calling)
  • Quote and sell auto, home, and umbrella insurance products through inbound phone calls.
  • Conduct needs analysis and make suggestions on our auto, home, and umbrella insurance products.
  • Provide excellent customer service to all callers.

Preferred Qualifications:

  • Call center or customer service experience.
  • Excellent interpersonal, listening and communication skills.

Ameriprise Auto & Home Insurance

Why Work Here?

At Ameriprise Auto & Home Insurance, 'Handle With Care' is more than a mantra; it's our way of life.

Talk to anyone in our company and you'll find we're united around a single idea: Handle each client with care. That's no accident — we're obsessed with customer service! Our exceptional service comes with the peace of mind of knowing that you're working with a quality insurer. In fact, A.M. Best, the leading independent rater of insurers in the country, has given the companies within the Ameriprise Auto & Home Insurance group an “A” (Excellent) rating, the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance.

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