Skip to Main Content
← Back to Jobs

Administrative Support Clerk Specialist

Ameriprise Auto & Home Insurance De Pere, WI
  • Expired: over a month ago. Applications are no longer accepted.
IDS Property Casualty Insurance Company invites you to apply.

Job ID:
Administrative Support Clerk Specialist

Job Description:

Job Description

Provide clerical support to a defined team or unit. The focus of support is generally

confined to processing copying, filing, faxing, mail (internal/external), client
communications, data entry and/or record keeping requests.


Provide administrative support for Policyholder Services and Finance
Contact clients/vendors via phone and email to obtain missing information
Monitor e-mail boxes; forward and respond to written correspondence
Monitor a phone queue of incoming calls
Complete requests for policy documents
Upload and forward incoming policy documents
Miscellaneous administrative tasks that support policy business including but not
limited to email, faxing, scanning and finance related tasks and uploading
Correspond with internal and external clients in verbal & written form using
professional tone & demeanor

Required Qualifications

1-3 years of relevant experience

Ability to work Monday Friday 9:30am - 6:00pm
Ability to type 50-60 WPM in addition to proficiency working in Windows/Microsoft
environment; ability to operate standard office equipment
Ability to process information and react quickly/appropriately
Ability to effectively organize, manage time, and work with a high degree of
accuracy and attention to detail
Strong written/verbal communication skills with the ability to work within a team and
Ability to maintain confidentiality

Preferred Qualifications

Policy knowledge
Previous office/business support experience

Ameriprise Auto & Home Insurance

Why Work Here?

At Ameriprise Auto & Home Insurance, 'Handle With Care' is more than a mantra; it's our way of life.

Talk to anyone in our company and you'll find we're united around a single idea: Handle each client with care. That's no accident — we're obsessed with customer service! Our exceptional service comes with the peace of mind of knowing that you're working with a quality insurer. In fact, A.M. Best, the leading independent rater of insurers in the country, has given the companies within the Ameriprise Auto & Home Insurance group an “A” (Excellent) rating, the third highest of their 15 ratings, for financial strength, stability and soundness of operating performance.


De Pere, WI