America's Pharmacy Source, a premier mail-order prescription distribution company located in Akron, OH is looking for an enthusiastic and detail-oriented Certified Pharmacy Technician to join our team!
Key Responsibilities include:
· Scanning profiles, e-prescribing correspondence and prescriptions and then filling
· Entering new prescriptions and refills
· Filling prescriptions
· Contacting providers for additional information if needed on a prescription
· Utilizing customer service skills over the phone with patients, doctors offices and nursing staff.
· Coordinate the transfer of prescription orders from other pharmacies
· Assist Clinical Pharmacist with contacting doctors offices and patients to resolve Clinical issues
· Document all call information according to standard operating procedures
· Research required information using available resources
· Enter data accurately and timely
· Utilize multiple databases programs for accessing member information
· Achieve individual performance goals for productivity and quality
· Maintain confidentiality of patient and proprietary information
· Resolve pharmacy issues from members and providers, determine the cause of the issue; select and explain the best solution to solve the issue; expedite correction or adjustment and follow up to ensure resolution.
· Other duties as assigned
Qualification and Requirements
· Must be a Certified Pharmacy Technician
· High School Diploma or GED required
· A knowledgeable individual with appropriate industry experience, preferably in the healthcare or mail order industry
· Bilingual in English and Spanish advantageous
· Effective verbal and written communications skills
· A well-organized and self-directed individual who is able to work with minimal amount of supervision
· Capability to efficiently complete tasks in a fast paced environment
· Outbound call center experience desired
Pre-employment drug screening and background checks are required. The company offers a competitive salary and benefits package. EOE. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, disability or veteran status. America’s Pharmacy Source is committed to maintaining a productive, drug-free workplace that keeps employees and customers safe.
America's Pharmacy Source
Why Work Here?We are America’s Premier Health Savings Program company.
Growing company, great hours and amazing culture!