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Senior Supervisor of Water/Wastewater Distribution and Collections

American Water Fort Polk, LA
  • Expired: August 22, 2019. Applications are no longer accepted.

American Water employees live by a set of values that are the cornerstones of our business culture: Safety, Trust, Environmental Leadership, Teamwork, and High Performance. We offer more than a job; we provide a purpose. We care deeply about providing essential water/wastewater services to more than 15 million people; these services are vital to their lives every day. We take great pride in what we do, and it shows.
Primary Role
Responsible for all activities involving the operations and maintenance of the water and wastewater treatment, distribution and collection facilities. Supervisory responsibilities for water and wastewater plants and operators. Develops processes for daily staff work functions, oversees collection and use of operational and maintenance information. Leads implementation of Health and safety program. Demonstrates visible "leadership by example" utilizing participative management involving employees and teamwork whenever possible. Interacts with subordinates, superiors, other agencies, and customers to facilitate smooth system function.
Key Accountabilities

  • Directs day-to-day activities and schedules of assigned staff and participates in review and evaluation of staff performance related to wastewater systems. Supports Utility Manager in hiring and disciplinary actions in accordance with company policies.
  • Accountable for achieving state, federal and local standards for water and wastewater regulatory requirements. Assures that all Human Resource, OSHA, Department of Labor and Department of Defense notifications are displayed for all employees to view, checking periodically for compliance.
  • Supervises the maintenance of work records and preventative maintenance records and prepares various reports utilizing the computerized maintenance management system.
  • Follows and implements Company's Environmental, Health, and Safety Policies. Leads implementation of Health and Safety program.
  • Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
  • Effective and respectful communication and interactions with other employees, supervisors, individuals from other organizations and all customers.
  • Deputizes for Utility Manager as directed by Utility Manager and Director of Operations.
  • Performs other related functions assigned or as they become apparent or as management assigns.
  • Extensive knowledge related to management of water and wastewater treatment systems and processes.
  • Knowledge of state and federal environmental regulations for areas of responsibility.
  • Ability to build and sustain a collaborative, high performance team culture that encourages creativity, innovation, empowerment and vision.
  • Proactively introduces change into the facility to address emerging issues
  • Encourages the effective use of technology to improve facility operations
  • Institutionalizes the concepts of continuous quality improvement activities, performance measures and benchmarking.
  • Can clearly articulate complex issues both verbally and in writing to technical and non-technical people
  • Ability to plan, coordinate and supervise the work of employees.
  • General knowledge of MS Office products, MS Word and Excel, and be able to learn the use of new software with training assistance.
  • Ability to plan and present safety training to employees.
  • Minimum of 10 years in water/wastewater industry
  • Minimum of 5 years supervisory/management experience
  • Graduation from an accredited college or university with a degree in sanitary, chemical, civil, electrical or mechanical engineering, public or business administration or other equivalent degree: and four (4) years of water/wastewater treatment management experience. Additional qualifying experience may be substituted for the degree on a year for year basis.
Travel Requirements
Licenses & Certifcations
  • Possession of appropriate licenses as required by facility/permit preferred.
  • Must possess a valid state driver's license.
Work Environment
Employee may be required to work indoor or outdoor work during seasonal heat and cold or other adverse weather conditions. Employee may be required to work where regularly they may be exposed to fumes, dust and odors.
Performance Measures
  • Look for opportunities to improve efficiency and find ways to save budget expenses
  • No reportable accidents occur with-in work area of responsibility
  • No complaints from customer concerning not being informed of work to be done in an area
  • No complaints from customer regarding AW being unresponsive to customer's needs
  • Lead by example with displaying "can do" attitude at all times
  • 100% compliance with regulations
  • No preventable breakdown of equipment
  • All interactions with customer are handled in professional manner generating Zero complaints
Prioritizes & Role Models Safety
Develops Talent
Plans, Aligns, & Directs
Drives Engagement
Decision Quality
Join American Water...We Keep Life Flowing
American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because he or she is an individual with a disability, protected veteran or other status protected by federal, state, and local laws.

American Water


Fort Polk, LA
71459 USA