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Customer Service Representative

American Vintage Home Chicago, IL
  • Posted: 7 days ago
  • $13 to $15 Hourly (plus commission)
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

We are currently seeking a Customer Service Representative to join our team! Looking for a key team member, with a positive attitude and excellent attention to detail. Primarily inbound calls, answering customer questions, booking sales and service appointments for a busy and growing residential HVAC/plumbing company.

Job location: Evanston

Preferred hours/availability: 11 AM - 6 PM Monday - Friday and 8 AM - Noon on Saturday

Qualifications:

  • Effective phone communication skills, ability to stay calm with agitated customers
  • Excellent customer service, communication and listening skills
  • Can work in a fast-paced environment, under pressure, and with other employees
  • General computer and typing skills
  • Available for immediate full-time work
  • Passion quality work and focus on details
  • Must be focused and reliable
  • Previous experience with hotel front desk, high volume sales, telemarketing or bill collections helpful

We offer:

  • $13-15/hour to start, plus strong bonus and profit-sharing plans
  • Health, dental and vision insurance (100% of premiums paid for employee, 90% paid for family)
  • Ongoing training and education
  • 401k with 25% company match
  • Life insurance
  • Paid vacation and holidays
  • Family atmosphere which truly cares about its team and customers


To hear what our technicians have to say about working for American Vintage Home, check out this video: https://youtu.be/hzUNoG90xT4

American Vintage Home

Why Work Here?

We truly care about employees’ growth, success and quality of life.

About our company: American Vintage Home is the unsurpassed heating, cooling and plumbing company serving homes in the North Shore and Chicago for over 30 years. Our purpose is to provide our customers with an unparalleled level of service. We offer great opportunities for motivated people looking for a career you can be proud of and where you can make a difference. We believe that to get and keep the best people, we must provide the best pay, best benefits and a great working environment.

Address

1523 Payne St. Evanston, IL 60201
Chicago, IL
USA

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