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Audiovisual Technician Daytime (19590)
American University Washington, DC

Audiovisual Technician Daytime (19590)

American University
Washington, DC
Expired: November 21, 2023 Applications are no longer accepted.
  • $42,055 to $46,268 Yearly
  • Retirement
  • Full-Time
Get to Know American University

At American University we value open and honest inquiry, servant leadership, and the affirmation of the human dignity of all. We envision a thriving AU community where individuals of all identities and experiences are understood, appreciated, and fully included, and where equitable treatment, opportunities, and outcomes prevail.

Our diverse community of students, faculty, and staff represent every state and more than 150 countries. Our internationally recognized faculty are today's thought leaders in the areas of public policy, law, the arts, communications, international development, and more. Our staff are innovative, service-oriented, and dedicated to moving the university towards achieving its strategic goals. We are committed to an excellent experience for all of our students, faculty and staff and share a passion for creating change through our knowledge and our work.

Learn more about American University by clicking here.

Summary/Objective

The Audio-Visual Technician provides front-line technology support and services on-site or via phone or email for classes and events. This includes on-site troubleshooting, maintenance and repair of multimedia audiovisual equipment and systems in technology-enhanced classrooms and event spaces. This position also provides video streaming, webinars, videoconferencing, and lecture capture support for classes and events, including Zoom Rooms and other Hy-Flex systems and coordinates digital video and audio activities, including monitoring incoming and outgoing picture and sound feeds for streams. The incumbent trains faculty, staff, and students in the use of classroom technologies, assists senior AV staff in maintaining and troubleshooting audio video equipment and systems, and provides technical support training in the use and maintenance of new equipment and technologies.

This position is intended for an early morning / early afternoon shift.

Essential Functions

  1. Classroom technology support: Deliver maintain and operate multimedia audiovisual equipment and systems used to support a wide variety of instructional methods and techniques in classrooms both in technology enhanced classrooms and in classrooms without or with limited installed technology. Troubleshoot and resolve technical problems with AV equipment used in classrooms. This includes, but is not limited to, projectors, LCD and plasma displays, control systems, media playback equipment, AV interface plates, projection screens, audio equipment (amps, microphones, speakers) and video cameras.
  2. Live event support: Setup, test, operate, and calibrate audiovisual equipment, such as microphones, speakers, sound mixing boards, video and audio monitors, and projectors, for live and hybrid events and recordings. Serve as primary technical support for most early morning general and special events.
  3. Equipment maintenance and repair: Participate in an ongoing program of maintenance and replacement for AV equipment. Conduct bi-annual room equipment checks as directed and perform necessary repairs. Provide on-sitetroubleshooting, maintenance, and repair of audio-visual equipment and systems such as projectors, switchers, DSP, button control panels, mixers, amplifiers, media players, doc cams, and other associated equipment. troubleshooting, preventative maintenance, and testing.
  4. Support Hybrid, Hy-Flex and Zoom Room systems for classes and events: Assist in operation of Hybrid, Hy-Flex and Zoom Room systems. Setup and operate cameras and audio devices for hybrid classes and events in spaces without built-in or malfunctioning streaming systems. Monitor streams to ensure quality and address any possible problems.
  5. Training on Instructional Technology: Consult with stakeholders on their event and classroom support needs. Train faculty, staff, and students in the use of classroom technologies.
  6. Other duties as assigned.


Position Type/Expected Hours of Work

  • Full Time, 35 hours/week.
  • Specialist A.
  • Non-Exempt.


Salary Range

  • $42,055.00 - $46,268.00/year; to commensurate with experience.


Required Education and Experience

  • 1-3 years of relevant experience
  • Associate's degree or equivalent.
  • At least two years of college as well as a combination of in-depth training and experience in audio visual systems and equipment troubleshooting, maintenance and repair.
  • Previous experience in AV classroom or event support in high pressure situations.
  • Have or be able to obtain within a period of one year from starting date the following certifications: Extron's AVA, ECS.


Preferred Education and Experience

  • Bachelor's degree or equivalent.
  • 3-5 years of relevant experience.
  • At least 3 years' experience in: live sound reinforcement, audio production, editing and recording, audiovisual support in an educational environment, electronics and AV systems maintenance, repair, and programming. Experience with hybrid or Hy-flex systems and usage.
  • Audio Technology, Audio Engineering, or a closely related technology field or equivalent in education and experience. Have or be able to obtain with a period of one year from starting date the following certifications: Extron's AVA, ECS, and EDSP. Special consideration will be given to those candidates possessing higher certifications than those listed here.


Benefits

AU offers a competitive benefits package including a 200% matching retirement plan, tuition benefits for full-time staff and their families, several leadership development certificates, and has been recognized by the American Heart Association as a fit-friendly worksite. Click here to learn about American University's unique benefit options.

Union Eligibility

This position is part of a collective bargaining unit represented by SEIU Local 500. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500.

Other Details
  • Hiring offers for this position are contingent on successful completion of a background check.
  • Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
  • Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.


Current American University Employees

If you are a current employee at American University, please log into AsuccessfulU through the myAU portal. Once in AsuccessfulU, please select the Careers tile which will take you to our internal career page.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.

Address

American University

Washington, DC
20016 USA

Industry

Arts and Entertainment

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