Skip to Main Content
← Back to Jobs

Web Lead Coordinator (8108)

American Residential Services Corona, CA
  • Posted: 3 days ago
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

CORONA CALL CENTER

WEB LEAD COORDINATOR

JOB DUTIES/RESPONSIBILITIES:

  • To increase sales and revenue by making calls on behalf of the organization to current, lapsed, and prospect customers through an auto dialer.
  • Make up to 120+ calls per day on campaign offers
  • Maintain records of customer interactions, recording details including the actions taken
  • Provide information about services and products, accurately enter orders and obtain details of service requests
  • Answer incoming calls as needed
  • Make follow up calls/call backs to customers
  • Update existing customer information into system
  • Maintain Key Performance Indicators (KPI’s) as required on a daily basis
  • Follow TCPA guidelines

Requirements:

  • Must be able to type 35 wpm
  • Minimum of 2 years of previous experience handling inbound and outbound calls, telemarketing, inside sales and/or telesales
  • Must display an assertive and positive behavior and have the ability to multi-task. (This is not an option but a requirement).
  • Must have excellent verbal and written communication skills, which includes the use of proper telephone etiquette
  • Must be computer literate with knowledge of Word, Excel, Outlook
  • Must be able to sit for long periods of time
  • Must be flexible with work schedule: Willing to work evenings, weekends, and holidays
  • Prior knowledge working with Five9 Cloud Contact Center is a plus

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008).

ARS/Rescue Rooter - Making it work! Making it right!

We are an equal opportunity employer

AA EOE M/F D/V

American Residential Services

Why Work Here?

ARS- We offer great earning potential, room for growth and a great professional atmosphere!!

Only the best of the best work for the largest and fastest-growing leader in residential services: American Residential Services network. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide advancement potential and the chance to give back.

Address

1181 California Ave, Ste 285, Corona 92881
Corona, CA
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.