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Customer Service Representative (8108)

American Residential Services Corona ,CA
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

AMERICAN RESIDENTIAL SERVICES, a national leader in residential and commercial plumbing services, is seeking Customer Service Representatives. The qualified candidate must have the ability to work in a fast paced environment while being self-motivated to provide exceptional customer service. Must have effective listening and verbal communication skills, proven ability to meet/exceed set goals, and be receptive to constant coaching and feedback.

This position is for full time employment and does require evenings and weekends. Service industry experience highly preferred!

POSITION RESPONSIBILITIES:

  • Answering inbound calls
  • Scheduling appointments
  • Making outbound calls
  • Addressing customer concerns
  • Working with dispatchers, managers, and technicians to provide excellent customer service
  • Provide timely response and feedback to the customer regarding inquiries

POSITION REQUIREMENTS:

  • 2 or more years of call center customer service experience required.
  • Willing to sit for long periods of time
  • Flexible schedule - position requires working evenings, weekends, and holidays
  • Must be at least 18 years of age
  • High school diploma or GED equivalent

We require background checks and drug tests on all employees. American Residential Services will consider qualified applicants in a manner and in compliance with the California Fair Chance Act (AB 1008).

ARS/Rescue Rooter - Making it work! Making it right!

We are an equal opportunity employer

AA EOE M/F D/V

 

Company Description
Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, free uniforms, well-equipped trucks, advancement potential, and the chance to give back.

American Residential Services

Why Work Here?

ARS- We offer great earning potential, room for growth and a great professional atmosphere!!

Only the best of the best work for the largest and fastest-growing leader in residential services: ARS-Rescue Rooter®. Unique to our field, we provide plumbing, heating, and air conditioning expertise through 70+ locations nationwide united by a commitment to professional excellence. In addition to the training needed for a real career, we provide year-round work, free uniforms, well-equipped trucks, advancement potential, and the chance to give back.

Address

1181 California Ave
Corona, CA
USA

Website

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