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American Medical Response Saint Louis ,MO
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

American Medical Response (AMR)

Saint Louis, MO



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Job Title: Dispatcher

Location:East Region Communication Center St Louis, MO

FLSA Status: Non-exempt

Shift Type: Full-time


Shift Times:

We are currently recruiting for evening shift positions and night shift positions. Both of which require a weekend and holiday rotation. As shift needs change, the department may post new shift opportunities for employees. These shifts will be awarded based on seniority and qualifications.

POSITION SUMMARY: The Dispatcher functions primarily as an intake operator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. Volume is made up of non-emergency transports that originate from nursing homes, hospitals, and private residential requests, as well as urgent transports through our 911 contracts and customers.

Essential Duties and Responsibilities:

  • Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by AMR) as a minimum standard of care.
  • Allocates EMS resources properly as the need arises by application of appropriate decision making rules, approved protocols, and established processes.
  • Candidates should be able to function well in a high stress/fast paced environment while managing a large volume of emergency and non-emergency transports in an efficient and courteous manner.
  • Possess excellent written and verbal skills essential for effective communication with patients, medical personnel, co-workers, and clients.
  • Maintain a high level of expertise in the use of the computer aided dispatching system that provides proper dispatching of ground units in an unbiased and professional manner.
  • Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
  • Responsible for complete and accurate data entry for all service requests.
  • Responsible for generating applicable reports and checking for accuracy.
  • Other duties as defined by the formal job description.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Must pass several competency tests during training, including medical terminology and Emergency Medical Dispatcher certification.
  • Must be available to train fulltime during the day, Monday – Friday, for a minimum of three weeks


  • Starting rate with no prior experience: $12.00/hr; $12.75/hr if EMT or Paramedic licensed
  • Opportunity to move up to $16.50/hr after completion of your first year of employment
  • Excellent full-time benefit package including medical, dental, life, vision, disability and 401(k) with company match
  • 100% paid tuition and books for attendance at the IHM Academy of EMS Emergency Medical Technician (EMT) class
  • Ability to transfer to other AMR locations nationwide

About the East Region Communication Center :In addition to dispatching for our local operations, the East Region Communication Center is a regional communications hub managing multiple ambulance operations across the East Region of AMR including both emergency 911 and non-emergency services in at least seven states.The center is a fast-paced department with the primary responsibility of scheduling and dispatching of all requested transports. We act as a secondary public safety answering point to various 911 agencies. Employees are frequently required to triage medical calls and provide Pre-Arrival instructions to callers when applicable. All required training is provided to the selected candidate after hire.


NOTE: Once you have submitted an online application, please watch your email for further communication. You will be sent a link from for an online assessment. This assessment must be completed to move forward in the application process.


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American Medical Response

Why Work Here?

AMR delivers compassionate, quality medical care, primarily in emergency and patient relocation services throughout the US

As part of the Global Medical Response family of companies, we are committed to our mission of providing care to the world at a moment's notice. With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services in the United States, the District of Columbia and around the world. GMR was formed by combining the industry leaders in air, ground, managed medical transportation, and community, industrial/specialty and wildland fire services. Each of our companies have long histories of proudly serving the communities where we live: American Medical Response (AMR), Rural Metro Fire, Air Evac Lifeteam, REACH Air Medical Services, Med-Trans Corporation, AirMed International and Guardian Flight.


2500 Abbott Pl
Saint Louis, MO