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Kids Zone Attendant

American Family Fitness
Village of Williamsburg, VA
  • Expired: April 06, 2021. Applications are no longer accepted.

Objective: To provide a safe and pleasant environment for the members’ children.



Reports To:  Kids Zone Manager

 

Criteria: Minimum 1 year of child care experience preferred. Red Cross CPR/AED certification required within 60 days of hire.



Responsibilities Include But Are Not Limited To:

 

  • Get & keep members.

 

  • Provide the highest quality of customer service to all members by greeting them with a welcoming, friendly, energetic and positive attitude at all times.  Use the member’s name as often as possible.

 

  • Know and adhere to policies as outlined in the training and policy Manuals.  Know club emergency response protocol and be prepared to act. Exercise sound judgment with safety as a priority.

 

  • Abide by the Service Standards set for your Department.

 

  • Attend mandatory meetings.

 

  • Arrive 5 minutes early in proper uniform.

 

  • Read and sign the communication log.

 

  • Provide care for children ages 6 weeks to 13 years of age and ensure proper conduct.

 

  • Follow sign-in and sign-out procedures for children.

 

  • Review the activity calendar and prepare for daily activities.

 

  • Work in and perform duties required for assigned zone.

 

  • Supervise children with undivided attention at all times. Distractions such as eating, cell phones, reading material, etc are not permitted in the Kids Zone.

 

  • Handle any parent concerns immediately or refer to a manager.

 

  • Handle any emergency situations that may occur and communicate with the parents and management accordingly. Fill out accident and incident reports appropriately.

 

  • Professionally communicate any necessary information to parents when picking up their child(ren).

 

  • Complete opening, closing and cleaning checklists and follow procedures as outlined by management.

 

  • Professionally answer incoming phone calls and properly record baby reservations.

 

  • Perform other duties as reasonably assigned.

 

American Family Fitness

Address

Village of Williamsburg, VA
23188 USA

Industry

Tourism

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