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Medical Front Desk Receptionist

American Family Care Beaverton
Beaverton, OR
Expired: over a month ago Applications are no longer accepted.
  • $17 to $23 Hourly
  • Full-Time
Job Description
*2022 Top Workplace*


  • On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
  • A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
  • Profit Sharing: All Employees Work Together, See the Results, and Share in the Success
Medical Front Desk Receptionist - Also referred to as a Patient Services Representative, the Medical Front Desk Receptionist is a highly-skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.

Education and/or Experience Requirements:
  • 3+ years of customer service in person-to-person work environments, preferred
  • 1+ years experience with administrative duties, preferred
  • Computer skills/literacy, required
  • Medical terminology knowledge is strongly preferred
Opportunities To Learn & Grow:
  • This patient-facing position is an excellent first step into healthcare
  • Opportunities to take on a Medical Assistant Apprenticeship program available
  • Costs are covered by AFC!
Pay and Benefits:
  • $17.00 - $23.00 + / hour Depending on Years of Experience
  • Plus Generous Employee Profit Sharing Bonuses are paid quarterly
  • Full-Time Benefits Eligible
  • 401k at 1 year, with a 3% Employer Contribution
  • 3 Weeks Paid Time Off
  • AFC covers 100% of costs for family care when using our AFC clinics
  • Full-time, ~40 hrs/week.
  • Mid-Week availability at our Beaverton Clinic
    Monday - Friday 8am - 4pm
Locations: AFC Portland is growing to meet the needs of our community. If you have an interest in ANY of our clinic locations, we encourage you to apply.

  • Clinic Locations:
    - Northeast Portland
    - Northwest Portland
    - Tigard
    - Oregon City
    - Beaverton
    - Hillsboro
    - Cedar Mills (Opening June 2023)
What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining calm and collection are important attributes.

Essential Functions/Major Responsibilities:
  • Greet and acknowledge patients with a warm and friendly demeanor
  • Provide appropriate forms upon check-in and completing patient registration in EMR
  • Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service
  • Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
  • Answering calls and resolving needs or directing them to the appropriate department
  • Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
  • Responsible for the setup and close-out of the cash drawer
  • Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
  • All other duties as assigned by the Clinic Manager.

Exhibit Company Core Values:
  • Commitment - Commitments are clearly made and met
  • Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
  • Excellence - Excellence in everything we do
  • Celebrate - Celebrate wins - both small and large
  • Trust - Trust builds teamwork through vulnerability and respect
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background and drug screenings.


American Family Care Beaverton

Beaverton, OR
97005 USA



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