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Mgr-Strategic Anlys & Testing

American Express Charleston, WV
  • Expired: October 18, 2019. Applications are no longer accepted.

  • Design and implement a comprehensive framework for the customer analytics by reaching customers at right moments in their journey with Amex
* Support and enable the Global Commercial Services Organization with actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance
* Partner with functional leaders, Strategic Business Partners and Senior leaders to assess and identify opportunities for better customer engagement and revenue growth
* Demonstrate Project Management capabilities to drive execution of ideas and results
* Work closely with key stakeholders to create and implement new analytical solutions for driving spend enablement, retention through Triggers and cross-sell initiatives
* Play an important role in communicating and influencing EDA leadership and partners (marketing and sales) to help test / roll out the recommended data driven analytical initiatives which involves getting buy in from the market, developing test framework, deploying and tracking.
* Independently manage cross-collaboration among marketing, sales, capabilities and modeling teams to ensure analytics and data science based strategies are appropriately incorporated and timely deployed / tracked
* Master's Degree (or higher) / MBA preferred
* Good SAS/SQL/Python/Hive skills with an ability to deliver data driven insights
* Excellent communication and interpersonal skills with demonstrated ability / proven track record of striking balance between thought leadership, and converting business needs into analytical plans
* Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems and articulate key findings to senior leaders/stakeholders in a succinct and concise manner
* Demonstrated ability to work independently and across a matrix organization partnering with marketing, sales, capabilities, decision sciences, technology teams and external vendors to deliver solutions at top speed
* Manage several concurrent projects through collaboration across teams/geographies
Job Customer Infomation Management
Title: Mgr-Strategic Anlys & Testing
Location: WV-Charleston
Other Locations: US-New York-New York
Requisition ID: 19018970

American Express


Charleston, WV
25327 USA