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Guest Programs Assistant

American Cruise Lines New Haven, CT
  • Expired: 13 days ago. Applications are no longer accepted.


Launch your career at American Cruise Lines. This position is based in our home office found in the picturesque shoreline town of Guilford, CT. We operate ships all over the country and are looking for a recent graduate to provide administrative expertise to support our growing fleet of cruise ships. The position reports to the Director, Guest Experience.


The Guest Programs Assistant is involved in all aspects of department operations including entertainment, enrichment, land programs (shore excursions, transfers and pre-/post-cruise hotel packages), and guest communications. The ideal candidate will have excelled scholastically and must be extraordinarily organized, accurate, detail-oriented, communicative, and must enjoy working with a team and thrive in a fast-paced, high-pressure environment.


  • Exceptional proficiency in Microsoft Office with an emphasis in Word, Excel and Powerpoint
  • Exceptional attention to detail
  • Exceptionally strong multi-tasking skills
  • Very strong writing and verbal skills
  • Very strong organizational skills
  • Strong math and analytical skills
  • Ability to work at a very fast pace with absolute precision
  • Bachelor’s Degree
  • Pre-employment drug test

American Cruise Lines

Why Work Here?

American Cruise Lines is the largest U.S. cruise company and operates the newest fleet of riverboats and small cruise ships around the country. Our people make the difference. We recognize that our employees have made, and will keep us America's leading river cruise specialist. Our philosophy for success is simple; hire talented people then provide training, support systems and motivation so you will thrive. Long established and deeply experienced in cruise travel, American Cruise Lines has been honored with multiple awards.


New Haven, CT