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Emergency Medical Responder (EMR)

American Ambulance Service, Inc.
Norwich, CT
Expired: July 28, 2023 Applications are no longer accepted.
  • Full-Time

Emergency Medical Responder (EMR)  (Full Time)
Location: Norwich, CT

Position Summary

The EMR Driver is a member of a combined EMT/EMR ambulance crew. They will assist the EMT with patient care activities on scene including assisting with lifting and moving the patient. In addition, the EMR Driver will provide safe and efficient operation of the ambulance while a patient is on board and will share driving duties with their EMT partner between patient transports. The EMR Driver shall be certified by the State of Connecticut as an Emergency Medical Responder (EMR) and certified by the American Heart Association (AHA) in BLS CPR. 

Work Functions & Responsibilities

  • The EMR must observe traffic ordinances and regulations concerning emergency vehicle operation.
  • Observes and performs EMR level assessment and treatment of patients' trauma or medical related condition.
  • Recognizes, identifies, and interprets serious situations and informs the EMT and/or other members of the responding team.
  • Initiates appropriate measures and treatment according to state protocols and as advised by Medical Control.
  • Demonstrates ability to respond quickly and make decisions using good judgment under stress in hazardous situations and human relationships.
  • Operates and monitors emergency medical equipment per EMR protocols.
  • Timely completes all required documentation with appropriate and accurate information.
  • Adhere to safe workplace standard operating guidelines, policies, procedures, and practices, and looks out for and reports deficiencies.
  • Performs regular cleaning duties to maintain a clean, neat, and safe work environment.
  • Strong organizational skills required with the ability to effectively follow up as needed.


Minimum Qualifications

  • Some previous work-related experience
  • Currently hold a CT State EMR Certification.
  • Have a High School Diploma or GED.
  • Must have American Heart Association CPR Certification
  • Must be at least 18 years of age.
  • Have a current Driver's license with a minimum 2 (two) years licensed driving experience; excellent driving record required. 


Preferred Qualifications

  • Minimum 1 year of practical EMR experience
  • Knowledge and experience driving emergency vehicles
  • Experience with patient documentation
  • Experience with emergency radio communications


Special Requirements

  • May be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or emergencies. Must be available to work evenings, weekends, holidays, and overtime when required to meet operational needs. This position is often required to work during inclement weather, regardless of the organization's operational status.
  • Must provide appropriate legal documentation that authorizes the ability to work in the United States.
  • Must provide appropriate documentation from a certified medical provider that demonstrates the ability to fulfill the duties of the job description.
  • Must provide requisite National Incident Management System documentations.
  • Must complete OSHA Respirator Medical Evaluation Fit Test per pre-employment and annual requirements.
  • Required to wear personal protective equipment.
  • Required to complete the Emergency Vehicle Operations Course.
  • Required to complete annual refreshers and other requested testing and training as specified by management.
  • Must pass the pre-employment screening process including:
    • Drug Screening
    • Background Checks
    • Motor Vehicle Report requirements
    • Pre-hire and Orientation Testing requirements
    • Required to submit to pre-employment PPD, QGold or, if a converter, must obtain chest x-ray every five years.


Knowledge-Skill-Abilities Required to Perform Satisfactorily

A. Knowledge

1. Knowledge of emergency medical services principles and techniques.

2. Knowledge of laws, regulations, and ordinances pertaining to emergency medical services.

3. Knowledge of local medical protocols.

4. Knowledge of local emergency medical response system.

5. Knowledge of area topography, road system, and traffic patterns.

6. Knowledge of company policies and procedures.

B. Skills

1.     Excellent patient care skills.

2.     Exceptional critical thinking and problem-solving skills.

3.     Skill in performing duties required of a certified EMR.

4.     Skill in the use of tools and adjuncts associated with pre-hospital patient care.

5.     Skill in operating light duty emergency vehicles, including sedans and ambulances, in emergency conditions.

6.     Skill in the preparation of written reports and forms.

7.     Skill in dealing with people in a variety of situations.

8.     Skill in working side-by-side with both career and volunteer emergency personnel.

9.     Skill in using independent judgment in making patient care decisions within the scope of local protocols and medical control guidelines.

 C. Abilities

1.     Ability to plan and carry out responsibilities with minimal supervision.

2.     Ability to establish and maintain cooperative relationships.

3.     Ability to work with and support volunteer emergency personnel in the accomplishment of their mission.

4.     Ability to work in stressful situations including extreme weather environments.

5.     Ability to follow verbal and written orders.

6.     Ability to communicate effectively both orally and in writing.

7.     Ability to maintain EMR  and CPR certification.

8.     Ability to adapt well to a dynamic working environment and duties that may change with minimal notice.

9.     Ability to operate computers and tablets.


Physical Requirements

  • The ability to pass the requirements of the pre-employment agility test.
  • The ability to frequently lift (with a partner) a minimum of 225 lbs or greater.
  • The ability to safely maneuver a patient weighing a minimum of 225 lbs in a wheelchair both up and down three steps without additional assistance.
  • The ability to frequently lift, push, pull and maneuver a patient utilizing appropriate pieces of equipment.  This must be accomplished in a safe manner and without difficulty.
  • The ability to lift and stow equipment in a safe manner without difficulty.
  • The ability to walk up and down stairs without difficulty.
  • The ability to sit or stand for long periods of time.
  • The ability to walk one quarter of a mile without difficulty and without affecting the immediate performance of job-related duties as outlined.
  • The ability to frequently: reach forward or overhead; squat, kneel or crawl.
  • The ability to utilize upper extremities for repetitive grasping and fine manipulation.
  • The ability to operate a company vehicle during all hours of the day or night for long periods of time in often-challenging traffic conditions and weather.  Trips will include locations throughout Norwich and the surrounding communities within Connecticut, Rhode Island and, at times, even further distances.


NOTE: American Ambulance Services, Inc. follows the requirements of the Americans with Disabilities Act (ADA) in all hiring and employment decisions. We shall not discriminate on the basis of disability in its hiring and employment practices. We shall make reasonable accommodations for the known physical or mental limitations of a qualified applicant or employee with a disability upon request unless the accommodation would cause an undue hardship on the operation of the business.


Working Conditions

  • Required to work hazards situations that may include motor vehicle accidents, Hazmat scenes and industrial accidents.
  • Required to work in a variety of temperature environments that may include fumes, odors, dust and mist.


American Ambulance Service, Inc.

Norwich, CT



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