SENIOR REGISTRY PROGRAM MANAGER

Great People. Great Mission. Great Benefits.

Surround yourself with a fun, energetic, and hard-working team that is dedicated to helping neurologist members worldwide provide the best possible care for their patients. Support critical legislative and regulatory issues that promote access to quality care for patients and support the neurology profession in our Washington, DC, office.

POSITION SUMMARY:

The Senior Registry Program Manager is responsible for the daily operational and technical interactions with participants in the organization’s clinical data registry, Axon Registry. This position will be the primary contact with practices participating in Axon Registry and with account managers at the technology vendor.

ESSENTIAL ACCOUNTABILITIES:

Practice Onboarding

• Schedule and supervise regular conference calls and WebExes between staff, practices, and technology vendor to assure effective onboarding and implementation of Axon Registry at participating sites
• Work with vendor to assure accurate data mapping to elements in the electronic medical record
• Provide formal and informal education to members and their administrative staff on key topics critical to their successful participation in the registry
• Manage regular communications with participants in Axon Registry

Customer Service

• Ensure service excellence from Axon Registry vendor and AAN staff
• Provide ongoing technical support to practices participating in Axon Registry
• Respond to requests for information about Axon Registry
• Anticipate Axon Registry user needs and propose solutions
• Work collaboratively with internal staff making sure that implementation goals and objectives are met and problems resolved.
• Maintain and update the AAN web site and any materials describing the project
• Manage registry budget

Practice Reporting

• Provide input on registry content, data fields and specifications, reports, and updates to the registry as relevant to regulatory and certification reporting requirements
• Participate in national coalitions to ensure Axon Registry is prepared to address changes in regulations

This job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, activities, and responsibilities may change at any time with or without notice.

QUALIFICATIONS:

Education: Bachelor’s Degree required in Healthcare Operations, Information Technology Management or related field

Experience: Minimum of 3 years of experience required, preferably in health care, health care operations, information technology/management, public health or quality improvement

Additional Knowledge, Skills and Abilities:

• Demonstrated proficiency using Microsoft Office for word, spreadsheet, and presentations is required
• Strong organizational skills including planning, delegating, program development are required
• Excellent time management skills, ability to deliver when davening multiple projects with tight deadlines is required
• Highly organized with attention to detail is required
• Demonstrated advanced oral and written communication skills are required
• Superior customer service skills (prompt, courteous, accurate information) through verbal and electronic correspondence are required
• Anticipates needed actions, plans and follows through, dependable and focused on getting things done to achieve goals is required
• Ability to work independently as well as actively contribute to project teams is required
• Demonstrated ability to establish and maintain collaborative working relationships with internal and external stakeholders is required
• Exhibits independent problem solving and project management skills is required

ADDITIONAL POSITION INFORMATION:

FLSA Classification: Exempt

Travel Requirements: Occasional travel up to 5%

Location: Minnesota, Texas, Illinois or Washington DC and is identified as primarily remote (ability to work remotely, but required to work in the office as needed or requested)

Schedule: Some evenings and weekends required

Physical Requirements: Standard office setting, with ability to sit for long periods of time, occasional use of stairs; regular use of computer and office equipment, lifting up to 10 lbs. The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Great Benefits

If our great people, great mission, and great location weren’t enough, we offer great benefits that work as hard for you as you do for us:

• Twenty-two days of paid personal time off (PTO) in the first year
• Thirteen paid holidays per year in addition to PTO
• $250 one-time telework allowance
• Company contribution equal to 10.5 percent of salary to AAN employee 401K retirement savings account
• Medical insurance (Both Traditional PPO and HDHP with HSA contribution)
• Dental insurance (free employee coverage)
• Vision insurance
• Life and AD&D insurance—premiums covered 100 percent by the AAN
• Long-term disability insurance fully funded—covered 100 percent by the AAN
• Short-term disability insurance fully funded—covered 100 percent by the AAN
• ID theft protection
• Travel insurance
• Flexible spending plan
• Computer loan purchase plan
• Transportation subsidy
• Wellness offerings
• On-site workout facility

The American Academy of Neurology is an equal opportunity employer.

American Academy of Neurology
201 Chicago Avenue
Minneapolis, MN 55415

www.aan.com