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Customer Service Representative/ Remote Work/ Virtual Interview

Altig Agency Seattle ,WA
  • Posted: 17 days ago
  • $45,000 to $70,000 Yearly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision
Job Description

We are looking to hire 2-3 Customer Service Representatives to aid us in providing excellent service to our clients by assisting them with their benefits and financial service needs. You will be responsible for helping customers by providing product and service information and answering any and all questions. In this position you will work as a member of a team of professionals responsible for providing benefits and financial products to help clients protect their homes, carslives and retirement incomes. Our team members perform a fundamental role in servicing clients, supporting agents and building strong relationships with the community.

Responsibilities

• Handle new customer inquiries and cross-sell existing clients

• Prospecting and generating new business through leads & referrals

• Generating quotes, processing payments & reporting claims

• Conducting policy reviews and providing details on updates

• Providing excellent client service

• Relationship building with new and existing clients

• Develop and maintain a knowledge base of the evolving product and services offerings Requirements

• Must live in the local area

• Excellent Communication/interpersonal skills

• Confident, self-starter who works well independently

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Must have ability to multi-task

• Good organizational skills

Altig Agency

Why Work Here?

Great culture and great people!

Our company has been in business for over 68+ years. We are a 100% Union label company that works with over 30,000 different Unions and make up over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our permanent benefits package because the majority of their benefits through their employers are greatly reduce or completely eliminate once they retire or leave their jobs. These benefit packages are permanent and portable throughout their lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Its not work its purpose! Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018

Address

Tukwila
Seattle, WA
98108 USA

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