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WGL - Lead, Digital Business Solutions
AltaGas Springfield, VA
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WGL - Lead, Digital Business Solutions

Springfield, VA
Expired: February 21, 2024 Applications are no longer accepted.
  • Full-Time
Job Description

Reporting to the Manager, Digital Business Solutions - Corporate Shared Services, you will leverage business process and technology expertise to support our key business stakeholders (e.g. HR, finance, etc.) in pursuit of strategies that drive operational excellence for your respective portfolio of applications. In this role you will be responsible for on-going engagement, management of demand backlogs, and delivery of digital sustainment services, and ensuring those processes serve our current business needs. You will play an essential role in driving value delivery from our application management services (AMS) outsourcing arrangements and helping to shorten the path to value-realization in everything we do!

What you'll be doing:

  • As a visible champion and promoter of our core values, you'll actively engage with your digital team members and business partners, "rolling your sleeves up" to achieve results.
  • You'll help our US Utilities businesses transform by leveraging technology to accelerate value delivery across the enterprise.
  • You'll be a key member of the "run" component of our "plan, build, run" delivery model for your area of domain expertise, by maintaining a stable application landscape which supports our business operations.
  • You'll ensure regular Digital alignment with your business stakeholders, ensuring broad understanding of business strategies, activities, drivers, requirements, and system enhancement demands.
  • You'll support the management & prioritization of business needs and consolidate sustainment demand across your area of domain expertise, maintaining product backlogs that reflect the current organizational priorities and bring visibility to the resource requirements necessary to achieve our objectives
  • You'll coordinate the delivery of Digital services across your area of responsibilities by our outsourcing service providers, ensuring value is realized from the contracted delivery services
  • You'll support application operations, testing, and issue resolution, ensuring our digital team acts with a "sense of urgency" in response to normal or emergent/incident needs
  • You'll assist in the conduct of Root Cause Analysis in response to incidents, ensuring a continuous learning and improvement environment is maintained.
  • You'll proactively support processes for risk identification and mitigation across the application portfolio, ensuring continuous improvement in our Digital risk posture
  • You'll help to drive innovation, by relentlessly pursuing research and assessment of new approaches, technologies and solutions, and evaluating them for potential use across Utilities
  • You'll possess a passion for lifelong learning.

What you must have:
  • Bachelor's Degree in an Information Technology, Business, or related field, or equivalent combination of education and/or related experience
  • Five to seven (5 to 7) years of related experience with supporting business processes, product ownership, business analysis, and/or the support of business applications
  • Experience managing solutions, including workday and PeopleSoft is required.
  • Excellent written and verbal communication skills, and interpersonal skills.
  • Customer first service approach.
  • Experience working with 3rd party vendor support resources.
  • Utility experience is preferred, but not required.
  • Must be able to effectively interact with and communicate with business partners at every level throughout the organization.
  • Specific experience supporting HR, Finance, Supply Chain and related business functions strongly preferred.
  • Knowledge and/or experience working in an agile delivery approach.
  • Knowledge and experience using data to gain insights which drive favorable business outcomes
  • Superior organizational and prioritization skills

Where you'll be working:

This position will be located in our Utility Headquarters, located in Springfield, VA, with the expectation that you will be onsite two (2) days per week. Some domestic US travel may be required.

Why work at AltaGas?

AltaGas is a North American energy infrastructure company with a focus on owning and operating assets that provide clean and affordable energy to our customers. AltaGas assets include Washington Gas/WGL, SEMCO, and Petrogas. Our talented team, nearly 3,000 strong, leverages the strength of our assets and expertise along the energy value chain to connect customers with premier energy solutions - from the well sites of upstream producers to the doorsteps of homes and businesses to new markets around the world.

We deliver clean and affordable natural gas to approximately 1.7 million customers' homes and businesses through regulated natural gas distribution utilities across four jurisdictions in the United States and two regulated natural gas storage utilities in the United States. Learn more about our team, vision, and strategy.

To learn more about our mission:

WGL is an EO employer - M/F/Vets/Disabled

For Canadian hires: AltaGas hires personnel on the basis of job-related qualifications. All qualified applicants will receive consideration without regard to a person's ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, record of offences, marital status, family status or disability or any other characteristic protected by applicable law.

For U.S. hires: U.S. affiliates of AltaGas are committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, gender identity, family responsibilities, matriculation, physical or mental disabilities, political affiliation, genetic information, status as a protected veteran or any other characteristic protected by federal, state, or local law.



Springfield, VA View All AltaGas Jobs



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