Here at Alphalete Marketing, our sole mission is to help the wide variety of companies we work with increase their brand awareness and customer base. Together with our strong work ethic and dedicated workforce. We pride ourselves on our ability to combine our insight and expertise to deliver long-term results that will drive performance and guarantee a return on investment.
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolve any issue.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
· At least 18 years or older to apply
· No specific educational requirements necessary as training will be provided
· A competitive mindset
· Excellent communication skills
· Desire to develop within the company
For further information about this role and the interview process, please send a copy of your resume to our HR team, they look forward to speaking with you.
Apply now, kick start your career today!
Why Work Here?Alphalete Marketing is a leading marketing and sales firm with locations throughout the DFW. Our team prides itself on managing each of our client's accounts as successfully as possible. Therefore, we provide our clientele with the very best personnel. We pride ourselves on the environment that we instill for our team. CULTURE is HUGE, and we have a "no negativity " policy. To get a better "look," check us out online at https://www.instagram.com/alphaletemarketing!
-Immediately conducting interviews -All open roles are salary/hourly paid. -We work all throughout the DFW!