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Entry Level Customer Service - Sales Representative

Alpha Strategies Reno ,NV
  • Posted: 24 days ago
  • $40,000 to $50,000 Yearly
  • Full-Time
  • Benefits: vision, dental, medical
Job Description

Alpha Marketing Strategies is looking to fill an Entry Level Customer Service and Sales Representative role. This Full Time position is for someone that has great customer service and communication skills looking to get into a consistent and stable company. We have found that candidates working in retail, restaurant, hospitality, or customer service positions are very easy to train into this role. They have the innate people skills, love of a fast-paced environment, and we've noticed, they're fun too which expands on our upbeat environment! At Alpha Marketing Strategies we specialize in the areas of customer renewal, customer retention, and client care.

Who We're Looking For:

  • Minimum 1-3 years of experience in customer service related field, preferred
  • Ability to start right away
  • Must be able to pass a background check
  • Strong verbal and written communication skills
  • Excellent with follow-up and deadlines
  • Student Mentality and strong work ethic
  • Career oriented mindset and professional demeanor
  • Related college degree preferred, however not a requirement

What we offer:

  • Mimosa Fridays
  • Team Building events like karaoke nights, winery trips, rock climbing, bowling, etc
  • Philanthropy events (Big Brother Big Sister, Project Dignity, and Red Cross, to name a few)
  • Getting to work at a place where the staff actually ENJOYS coming in to
  • Individualized Training
  • No glass ceiling with management training opportunities
  • Sporting events and concert tickets
  • Bring your pet to work day!

Main Duties & Responsibilities

  • Provide excellent customer service to customers
  • Conduct routine customer service calls
  • Research and resolve customer inquiries to customer satisfaction
  • Uphold high customer service standards
  • Providing superior customer service
  • Maintain client satisfaction standards
  • Provide exceptional customer service to ongoing customers
  • Deliver exceptional customer service through customer interactions
  • Support multiple Account Managers by resolving customer issues
  • Solicit customer feedback to improve service
  • Encourage resolution to customer complaints
  • Ensure customer satisfaction by answering the day-to-day customer inquiries, transactional requests, and general customer service needs
  • Ensure resolution of customer issues
  • Handle all customer complaints immediately and resolve to the customer's satisfaction
  • Creating the ideal customer experience with each customer interaction

Apply now if you feel you would be a good fit for this position!

Company Description
As entrepreneurs, as humanitarians, and as individuals who feels a connection not only with our own inner passions but also with humanity as a whole, we understand our responsibility to not only develop ourselves to our own fullest potential but to help others to do the same. By being invested in the development of others, we have the ability to change the world by creating contributors, creators, and visionaries who do not fear their own aspirations but instead run towards them wholeheartedly. We will teach people to embrace their storms, their struggles, and their failures- understanding that it is what we do in the dark that gets us to the light. We will change the world by dedicating ourselves to the development of others and, through our everyday actions, we will live the legacy that we will leave behind.

Alpha Strategies

Why Work Here?

We believe that the world needs more people who have found their passion.

As entrepreneurs, as humanitarians, and as individuals who feels a connection not only with our own inner passions but also with humanity as a whole, we understand our responsibility to not only develop ourselves to our own fullest potential but to help others to do the same. By being invested in the development of others, we have the ability to change the world by creating contributors, creators, and visionaries who do not fear their own aspirations but instead run towards them wholeheartedly. We will teach people to embrace their storms, their struggles, and their failures- understanding that it is what we do in the dark that gets us to the light. We will change the world by dedicating ourselves to the development of others and, through our everyday actions, we will live the legacy that we will leave behind.

Address

955 S Virginia At
Reno, NV
USA

Website

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