The ideal representative will have an extraordinary work ethic, a willingness to hold themselves and their teams accountable, a desire to lead and develop others, excellent writing and communication skills, and the ability to connect with employees at all levels. This is a varied and fast-paced role and requires attention to detail and accuracy, and a confident and friendly persona.
We are looking for a Customer Center Representatives to provide professional, high-quality, “best-in-class” customer service.
We are delighted to announce a full-time vacancy for a passionate, enthusiastic and diligent person to become part of our fast-growing team!
Role duties and responsibilities
- Talking to customers face to face and generating sales leads
- Confident and clearly spoken
- Ability to input information correctly into computerized system
- Ability to be patient and gentle with older customers
- Confident in written English as email communication is often needed with clients.
- Talking to customers and advising them on products
- Training will be provided on our products, must have the ability to learn and retain products features and benefits to give the best advice.
- Accurate record keeping
- Must have proficient Excel skills to be able to manage and track your daily performance.
- Prioritizing workload
- Must be an organized person and enjoy working with processes or setting new ones up to make things smoother. Ability to multitask is essential.
- Excellent written and spoken English is a must
- An enthusiasm for high-quality customer service
- Strong written and verbal communication skills
- Fast learner and able to use initiative in an often fast-paced environment
- Calm and collected when dealing with multiple priorities and demands
- Confident and bubbly when talking to customers
- Highly organized and enjoy processes
- Attention to detail
- Happy to work in a small team and help out on other tasks when needed
- Proficient use of Excel
- Must be able to navigate the computer
If you are a hard-working, proactive customer service representative who would like to play a pivotal role in providing a more comfortable and brighter future for people, then it is your time to apply! Please send your up to date resume to our HR team who will be calling the first 60 people who apply! We look forward to speaking with you.