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Recent Grads - Customer Service and Support (ASAP)

Alpha RI Fall River, MA
  • Expired: over a month ago. Applications are no longer accepted.

The ideal representative will have an extraordinary work ethic, a willingness to hold themselves and their teams accountable, a desire to lead and develop others, excellent writing and communication skills, and the ability to connect with employees at all levels. This is a varied and fast-paced role and requires attention to detail and accuracy, and a confident and friendly persona.

We are looking for a Customer Center Representatives to provide professional, high-quality, “best-in-class” customer service.

We are delighted to announce a full-time vacancy for a passionate, enthusiastic and diligent person to become part of our fast-growing team!

Role duties and responsibilities

  • Talking to customers face to face and generating sales leads
  • Confident and clearly spoken
  • Ability to input information correctly into computerized system
  • Ability to be patient and gentle with older customers
  • Confident in written English as email communication is often needed with clients.
  • Talking to customers and advising them on products
  • Training will be provided on our products, must have the ability to learn and retain products features and benefits to give the best advice.
  • Accurate record keeping
  • Must have proficient Excel skills to be able to manage and track your daily performance.
  • Prioritizing workload
  • Must be an organized person and enjoy working with processes or setting new ones up to make things smoother. Ability to multitask is essential.

Person specification

  • Excellent written and spoken English is a must
  • An enthusiasm for high-quality customer service
  • Strong written and verbal communication skills
  • Fast learner and able to use initiative in an often fast-paced environment
  • Calm and collected when dealing with multiple priorities and demands
  • Confident and bubbly when talking to customers
  • Highly organized and enjoy processes
  • Attention to detail
  • Happy to work in a small team and help out on other tasks when needed

System Knowledge

  • Proficient use of Excel
  • Must be able to navigate the computer

If you are a hard-working, proactive customer service representative who would like to play a pivotal role in providing a more comfortable and brighter future for people, then it is your time to apply! Please send your up to date resume to our HR team who will be calling the first 60 people who apply! We look forward to speaking with you.

Alpha RI

Why Work Here?

New location, lots of room for growth, and paid training!

We Deliver What Matters We Are Alpha RI Inc. MARKETING CONSULTANCY SALES RESEARCH Welcome to Alpha Marketing, we’re a brand new sales and marketing firm based out of the New York market. We focus on marketing, acquisitions, and consulting on behalf of our clients’ request to help assist them in growing their customer base. We represent multiple Fortune 100 and 500 clients by advertising their products and services in a variety of marketing and sales mediums with a keen focus on retail events. The large demand from our clients has afforded our company explosive growth in an highly competitive industry and we show no signs of slowing down – which is not only great for our clients but for us as a company as well!

Address

Fall River, MA
USA