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Customer Support Rep

Alpha Consulting Overland Park ,KS
  • Expired: over a month ago. Applications are no longer accepted.
Job Description
CUSTOMER SUPPORT REPRESENTATIVE
OVERLAND PARK, KS
Project Description:
  • This position involves cold calling new potential carriers, referrals, or leads.
  • The incumbent will use a script to make the first contact and address any questions accordingly.
  • The incumbent will manage a list/database of haulers that they will contact and keep organized notes on the details of each contact and next steps.
Key Responsibilities:
  • Cold calling; making a significant number of outbound calls to potential third-party carriers
  • Understanding third-party carrier offerings
  • Understanding the Client's customer needs
  • Researching potential leads
  • Create and maintain a list/database of prospect carriers
  • Presenting and delivering information to potential carriers
  • Answer potential carrier questions and follow-up call questions
  • Work with third-party transportation management team
  • Building pipelines with channel partners and team members to meet hauling needs

Required Skills:
  • Must have client customer service or sales support experience and both outbound and inbound call experience
  • Comfortable making cold calls and talking to new people all day
  • Excellent verbal and written communication skills; the ability to call, connect and interact with potential carriers
  • Persuasive and goal-oriented
  • Possess an energetic, outgoing, and friendly demeanor
  • Eager to expand company's hauling capacity with new third-party carriers
  • Self-motivated and self-directed
  • Able to multitask, prioritize, and manage time efficiently
  • Understanding of company services and its position in the oil and energy industry
  • Tenacity to handle rejection and continue on with a positive attitude when reaching next potential carrier
  • Ability to work independently or as an active member of a team

This 6+ month position starts ASAP.

Please E-MAIL your resume (attachment to email) with rate and availability to Jessica: jj@alphaconsulting.com

ALPHA'S REQUIREMENT #20-00554
MUST BE ELIGIBLE TO WORK IN THE U.S. AS AN HOURLY W2 EMPLOYEE
#ZR

Alpha Consulting

Why Work Here?

Great Company, Great Work Environment, Competitive Pay,

Address

Overland Park, KS
USA