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Work From Home - Customer Service Representation

Alpha Agency Careers Milwaukee, WI
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Why Work Here?

“Company expanding into new territories. 24th Happiest Places to Work Forbes Magazine. Outstanding Benefits! Family Work Environment.”


AIL is seeking a few good Customer Service Benefits Representatives for one of the largest supplemental benefits companies in the nation for over 65 years! We have 13 back to back record-breaking months and counting! AIL is always growing and continues to expand in Milwaukee, MI. We are in immediate need of dedicated Customer Service Benefits Representatives that are coachable and looking for growth opportunities with a career path into management.


As a Customer Service Benefits Representative, you will serve as an integral part of the client services and marketing team. You will have the opportunity to work with multiple clients with available leads in a niche market. Assist with communications on behalf of the company, manage the direct needs of our members through a needs-based analysis program designed to simplify the process, as well as complete the necessary paperwork. As a Customer Service Benefits Representative, you will be assigned to a territory manager that will ensure your success, and give you hands-on one on one training.

You will also have the choice to participate in a career track to management within 60-90 days of tenure. A training program that promotes from within, designed to give you the full control of a successful career path with the company from day one.

Our company prides itself on our support staff and we are willing to train highly motivated candidates for future management opportunities.


  • High School Diploma or equivalent (some college preferred)

  • Excellent communication skills

  • Basic computer knowledge

  • Honesty and transparency with the company and clients at all times

  • Outgoing, fun & energetic with an upbeat personality

  • Accountability and coachability

  • Time management skills

  • Pass a criminal background check


Daily activities include; Inbound and outbound calling, setting appointments, performing presentations to members of unions that request our programs, completing the necessary paperwork, quality control, and leadership development.

No experience necessary. We will train you on everything you need to know to be successful!

Benefits (after 90 days)

Paid weekly ($56,000 - $70,000 1st year average)

Work exclusively with union members and their sponsors by appointments only.

AIL provides its clients with extraordinary value and uncompromising customer service that has made us so successful. We are now accepting applications as a direct result of the growth we are experiencing. If you are self-motivated, work well with others, and are driven to succeed, forward your resume today!

About AIL :

Our company has been in business for over 65 years. We are a 100% union label company that works with over 30,000 different unions and makeup over 800,000+ members and counting! Our company has over $58.9 billion in force with an A+ Superior Rating by AM Best for its financial strength. Union members request our benefits package because most members realize that the majority of their benefits through their work union, greatly reduce or completely disappear once they retire or leave their jobs. We provide unions with permanent benefits they can keep throughout their entire lifetime. We work with unions through a local bargaining agreement which makes our jobs simple with available leads. Voted Best Places to work 2016, 2017 and 2018! Named The 24th Happiest Places to Work Forbes Magazine in 2018.

Company Description
We have connections at some of the best places to work in town. As one of the recruiting agencies in Florida, New Jersey, New York, North Carolina, and Tennessee we know who is hiring and the types of workers they need. If you’re looking for a full-time job this the best place to start.

Alpha Agency Careers

Why Work Here?

Outstanding benefits, family work environment. Let's work together, apply now.

Alpha Agency was founded in 2017. Our goal has always been to revolutionize and change traditional staffing. We search and work exclusively only for companies that are willing to hire and train candidates without any experience in their field. We want to work with candidates and companies willing to invest their time to grow. Many companies out there are only willing to hire candidates with experience, Alpha is the bridge when recruiting for your next job or an outstanding candidate. Our network includes candidates and employers in the United States and Canada and we continue to expand in over 110 cities. At Alpha, our mission has been to create a platform to generate opportunities for every candidate that is willing and able to work and to help employers recruit the right candidate. We focus on both employers and candidates who are focused on Customer Service, Sales, Entry Level Management and Hospitality industries. Our 24-hour innovative system is available to set interviews & reschedule for when life happens. We find and connect the right march of candidates and employers. Our team is working with the latest technology to accommodate over 1,500 interviews a week for candidates from over 110 cities. We support employers that are willing to hire, train, develop, and promote candidates within their organization and we work with candidates who want to find the right career. Trust Alpha, is working hard not just with you, but for you.


Milwaukee, WI