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Call Center Representative

Aloha Pacific Federal Credit U Honolulu, HI

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Position:               Call Center Representative, Full-time

Location:              Kaimuki Plaza: 3465 Waialae Avenue, Honolulu, HI 96816  

Closing Date:       Continuous recruitment


Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.


Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred. Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc.  Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.


Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Aloha Pacific Federal Credit U


Honolulu, HI
96816 USA
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