Hiring Collection Specialists!
Aloha Hospitality Professionals Honolulu, HI
- Posted: over a month ago
Collection Specialists for Financial Institutions!
If you have a winning smile, high-achieving mentality, and ability to multi-task you are an excellent candidate for Aloha Hospitality Professionals (AHP).
Apply today and start working 40 hours/week!
Send us your resume, and be part of a professional team that works for the people of Hawaii!
Collection Specialists are highly organized, productive and efficient members of the workplace. Collection Specialists will serve customers, negotiate claims with external agencies looking for the greatest outcomes. This position will also ensure proper charges to accounts.
Manage work processes
Administrative duties related to collections and recoveries for Consumer, Indirect Dealer, Small Business, Small Business Administration (SBA) Guaranty, and Home Equity products.
Preparing and sending delinquency letters, issuing and monitoring dealer repossession assignments and recommend auction floor bid strategies, preparing and issuing loan payment and/or extension agreements, initiating and following through for internal and external insurance claims and forced place insurance, cancelling backend ancillary products and services, and processing loan payments and performing right of offsets from deposit accounts.
Respond to inquiries and calls for all kinds of information related to the Collections Department
Ability to work with legal counsel and debt management
Ensure proper charges to accounts for breaks in coverage, refunds on accounts for proof of insurance and reconciling amortization schedules
Have an understanding of the repossession process
Ability to direct and ensure accurate payment applications and corrections/reversals/backdating
Interacts with internal and external customers in a courteous and respectful manner
Expect to provide assistance with other duties
5+ Years of experience in the field of collection
Knowledge of FCPA, FCRA, GLBA and bankruptcy laws and requirements
Ability to communicate (Both written and verbally) in a clear and concise manner to borrowers and internal departments
Being able to follow specific instructions regarding the Banks COVID-19 Deferral Program
Proficient in MS Office
Capable to operate workplace practices to enhance productivity
Ability to multi-task
Detail oriented and excellent problem solver
Ability to work as a team player
Able to work in an office environment
Aloha Hospitality Professionals
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