This position is part of our small Customer Service team in Federal Way, WA. They work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Performs duties in accordance with specific instructions and established work methods Enters orders via 10 key into internal system
- Resolves routine questions and problems via phone, email, and occasionally in person
- Assists the needs of the customer
- Performs other tasks as required
KNOWLEDGE SKILLS AND ABILITIES
Skill in resolving routine questions and problems
Experience with Microsoft Office Suite, especially Outlook
Skill in data entry (10 key)
Ability to multi-task, while staying organized
Ability to follow directions, take notes, and self-start
High School Graduate or GED
Fifteen semester hours of college in a related field may substitute for the required experience
Sitting in the same location of standing/walking; required to stoop, climb or lift light material (10-20lbs) or equipment.
Located in a comfortable indoor area. Examples: executive, management and support positions
Almond & AssociatesAlmond & Associates is a recruiting firm working with companies in the South Sound to fill office support positions.