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Licensed Customer Service Representative

Allstate - Zevgolis & Associates Agency, Inc.
Chester, VA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

** Must Have A Property & Casualty License**(Before Start Date)
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time licensed customer service position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.

**All who apply will be emailed a link to an online assessment. You MUST complete the assessment to be considered further for this position.** 


  • Hourly Pay
  • Bonus Opportunities
  • Retirement Plan IRA
  • Health Insurance
  • Paid Time Off
  • Paid Holidays
  • Career Growth
  • Long Term Career Advancement
  • Continuing Education Support
  • Hands On Training
  • License Reimbursement Available
  • Weekends Off
  • Mentorship with an Experienced Agency Owner
  • Professional Development Opportunities


  • Process customer policy change requests.
  • Provide exceptional customer service.
  • Be outstanding at relationship building.
  • Maintain client relationships with follow up phone calls.
  • Conduct annual Customer Protection Reviews
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Assist customers with filing claims and claim follow-ups


  • Currently possess a property & casualty insurance license.  (Before Start Date)
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • Must be highly self-motivated.
  • Follow through and exceed current and prospective client expectations.
  • Problem-Solving Capabilities.
  • Works well with other employees and is a team player with a positive attitude.

Allstate - Zevgolis & Associates Agency, Inc.


Chester, VA
23836 USA



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