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Customer Service Representative

Allstate Insurance: Yukimura & Associates
Lihue, HI
  • Posted: over a month ago
  • $14 to $20 Hourly
  • Full-Time
Job Description

The Customer Service position will involve answering multiple phone lines, providing customer service to agency customers, greeting office visitors throughout the day, drafting letters & reports, and other additional clerical duties as directed by the agency owner or associates.


Benefits

Health Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

DentalInsurance

VisionInsurance

Weekends Off

Holidays Off

401K Plan

Healthcare Spending Account

Career Development & Growth

Hands On Training

Professional Work Environment

Office Snacks & Coffee


Responsibilities
  • Process customer policy change requests.
  • Complete Evidence of Insurance requests.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls on the first ring.
  • Provideexceptional customer service.
  • Claims follow up calls.

Requirements
  • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Problem-Solving Capabilities.

Allstate Insurance: Yukimura & Associates

Address

Lihue, HI
96766 USA

Industry

Business

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