Skip to Main Content

This job listing expired over a month ago

Insurance Customer Service Representative

Allied Insurance Managers, Inc. Rochester Hills, MI

  • Benefits Offered Vision, Medical, Life Insurance, Dental
  • Employment Type Full-Time

Seeking experienced customer service representative for our Commercial Lines department:

Essential Functions:

  • Actively supports and incorporates company mission and core values into daily activities
  • Interact professionally and effectively with other employees & customers
  • Achieve sales, account development and client retention targets as set out my department management
  • Consistently demonstrates professionalism and exceptional customer service skills both internally and externally
  • Maintains a positive and respectful demeanor
  • Works as a team member to achieve department goals and overall company objectives
  • Maintains confidentiality of all information related to clients, employees and carriers
  • Reports to work on time prepared to perform duties of the position at a consistently high level
  • Provides customers with helpful, knowledgeable, enthusiastic "concern for their needs" service to ensure the highest level of customer satisfaction
  • Work independently while understanding the necessity for communicating and coordinating work efforts with other employees
  • Must be pleasant on the phone and able to interact with end-users in a professional manner

Other Functions:

  • Data entry of application information in multiple carrier systems and Agency Management System
  • Obtains complete underwriting information from prospects
  • Services an existing book of business, including new and renewal marketing and placement
  • Conducts regular account reviews to improve client retention and cross sell initiatives

Knowledge, Skills and Abilities:

  • Computer skills including MS Word, Excel & Outlook
  • Experience on Agency Management Systems, and Comparative Rating software
  • The ability to listen to the caller to obtain the correct information of where to direct the call
  • Advanced computer and typing skills

Benefits:

  • Hourly employee; rate based on experience
  • Medical, Dental & Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Vacation & Holidays
  • 410(k) Profit Sharing Plan
  • Career Advancement Opportunities

Education and Experience:

  • High school diploma or equivalent
  • 2-5 Years Personal Lines Customer Service Representative Experience
  • Michigan P & C Insurance License Preferred

Allied Insurance Managers, Inc.

Why Work Here?

Want a new career? We will hire without experience and willing to train

Allied Insurance Managers, Inc. was founded in 1912. Located in Rochester Hills Michigan, we are one of the largest independent property-casualty insurance agencies in Southeast Michigan, producing innovative results for over 5,000 individuals and businesses every year. Our dedication to the highest standards of ethics and integrity is the foundation with which Allied Insurance Managers achieves its goals. Our reputation can be reflected in the companies we have come to represent. Each company is of sound character with secure financial positions within our industry, as well as the highest ratings from A.M. Best Company and Standard & Poors. Visit us at www.alliedinsmgr.com.

Address

1055 South Blvd. E., S-110, Rochester Hills, MI 48307
Rochester Hills, MI
USA