Passport Support Associate - Document Processor- $19.18/hr. & Benefits

Allied Government Solutions, Inc. is recruiting for multiple positions at the Minneapolis Passport Agency. Come join the Passport Processing Team and pursue a meaningful career at a prominent federal government facility!

The Support Associate II would be an integral part of State and Foreign travel relations. These positions consist of processing US Passport and US Passport ID cards for travel abroad. The SA 2 provides support to the government by performing various clerical and repetitive manual functions with high attention to detail and accuracy. This position would also require operating a variety of computer systems and office equipment in the preparation, processing and mailing of passports and related documents as well as heavy data entry, filing, scanning and retrieving data.

Basic Qualifications:

• Ability to pass government-required credit check & obtain a Moderate Risk Public Trust (MRPT) Certification which is necessary to start working (Note - MRPT investigation is currently averaging 2-3 months)
• Due to the nature of the government contract and clearance requirements, United States citizenship is required.
• Team-player with dedicated work ethic
• Ability to lift and carry 35 pounds

Preferred Qualifications:

• Bachelor's Degree or combination of education and equivalent applicable experience
• Excels in a fast-paced, goal-oriented work environment
• Minimum of (4) years of experience in a document processing and/or customer service oriented office setting
• Great organizational, customer service and interpersonal skills
• Experience in call center or like environment a plus
• Able to maintain composure and objectivity in stressful situations and in dealing with multiple inquiries
• Strong computer, filing and data entry skills
• Intermediate to Advanced Proficiency with MS Word, PowerPoint, Excel and Outlook required
• Knowledge and understanding of laws, rules, and regulations pertaining to the eligibility for and issuance of a US Passport preferred

Additional Job Details:

• Full-Time, Hourly, Non-Exempt position.
• Schedule – 1st shift, Mon-Fri, 7:30AM-4:00PM
• Pay Rate: $19.18/hr.
• Must be willing and able to work overtime hours as required.
• Generous benefits package to include Medical, Dental, Vision, EAP and Life Insurance. Employee-funded 401K, paid federal holidays, and paid time off!

If this sounds like your next career opportunity, please submit your resume today!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Allied Government Solutions, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected Veteran status.

Job Type: Full-time

Salary: $19.18 - $21.53 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime