Snow Account Manager

Snow Removal Account Manager

An exciting opportunity to join a growing Company with a great team

 and rewarding career!

Alliance Property Services has a nationwide presence with a local community feel.  Our mission is to become the leading facilities management company in the real estate industry by being the eyes and ears to our clients, being professional managers of information and having a vast network of experienced service providers.

Duties and Responsibilities:

·         Build strong relationship with clients by site visits, personal communication.

·         Introduce company services to clients for additional opportunity.

·         Resolve client issues in a timely manner.

·         Maintain constant communication with clients and service providers throughout emergency situations.

·         Confirm accuracy of client and service provider invoicing.

·         Confirm with open communication all information with Service Providers.

·         Assist with Procurement to Procure sites for clients as needed.

·         Develop and maintain long term relationships with service providers.

·         Communicate high priority issues to the Operations Manager in a timely manner.

·         Follow established processes.

·         Flexibility to adapt to changes in procedures, schedule and job assignments.

·         Other duties as assigned.

Qualifications

• Sales and/or account management in snow removal preferred but not required.
• Experience with project management, commercial property/facilities management preferred but not required.
• Strong verbal/written communications skills.
• Excellent customer service and interpersonal skills.
• Ability to problem solve especially in emergency situations.
• Ability to make rational decisions in emergency situations.
• Time management/organizational skills in fast paced environment.
• Demonstrated commitment to high professional ethical standards.
• Excellent follow-through skills, self-motivated and detail-oriented

·         Excellent phone etiquette is essential.

·         Proficient in the MS Office Suite to include MS Word, Excel and Outlook

Work Environment:

Position requires outside communication with onsite visits with clients and service providers.

Office setting.

Benefits: Medical, Dental, Vision, Group Life, STD, 401K, Holidays and PTO

Alliance Property Services is an Equal Opportunity Employer