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Auto Damage Field Inspector

Alliance Inspection Management, LLC Staten Island, NY
  • Posted: over a month ago
  • Part-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Title: Auto Damage Field Inspector
Reports to: Area Manager

• NY Motor Vehicle Body Damage Estimator’s License or Independent Adjuster’s License is required or must be obtainable


I. Summary
This is an exciting, challenging and highly visible position. The AiM Auto Damage Field Inspector conducts mobile, used vehicle inspections within a designated geographical area. The field inspector will perform a variety of different inspections ranging from off-lease vehicles at a lessee’s home or business to major damage vehicles on behalf of an insurance provider. The field inspector will also be cross-trained to perform dealer floor plan audits on behalf of automobile finance companies.

The field inspector must maintain high ethical/company standards and policies when conducting inspections and audits on behalf of AiM. All field inspectors are provided with a company vehicle, equipped with GPS technology, subject to satisfactorily meeting all AiM standards/requirements upon being offered a position.

II. Essential Duties and Responsibilities

Vehicle inspections – The field inspector drives to locations such as homes, offices, and other fixed sites to perform used vehicle inspections. A field inspector must accurately assess vehicle condition, estimate value of required repairs (using damage estimating software), document findings in a condition report, and transmit completed reports after each inspection.

•Dealer Floor Plan Audits -The field inspectors will be cross-trained to perform dealer floor plan audits based on geographical area and need. The field inspectors will be responsible for a physical count of vehicles, in addition to an audit of dealer’s records including the sale, disposition and proceeds of the vehicles in question. The field inspectors will be responsible for reconciling dealer and AiM customer physical counts, and in some cases, facilitating payment from dealer to the finance company.

Performance Expectations - Document and record vehicle damages, utilizing proprietary inspection and damage estimating software with laptop computer and digital camera. The field inspectors will be expected to electronically report status of his/ her assignments during the day using AiM’s proprietary scheduling and routing
software in order to maintain high productivity each work day.

Customer Engagement - The field inspectors will be the front line in regards to face-to-face interaction with AiM’s clients including their dealers and lessees. This position will require an increased level of customer service skills combined with a heightened sense of professionalism.

Other - Perform additional duties as required by the Company. Make continuous recommendations to improve quality and efficiency.

Regular Attendance and Availability

III. Supervisory Responsibilities

On occasion, field inspectors may be asked to train new hire field inspectors and supervise group dealer audits.

IV. Required Skills

The ideal candidate should display the following skills:

Teamwork – Balance individual and team responsibilities.

•Highly Motivated - Ambitious and open to working in fast paced environment.

Attention to Detail – Looks for ways to improve and promote quality.

Good Communication Skills - Both oral and written

Time Management - Ability to manage individual workday and work independently from home with minimal supervision. Ability to exercise independent judgment and discretion, and to conclude as to inspection and audit findings.

Advanced Computer Skills – Knowledge of basic hardware, operating systems, software and overall functionality with a computer (i.e. email, media download/upload, internet, etc…)

V. Qualifications

Education

•High school or GED equivalent required

•Some college level courses and/or technical courses (particularly in the automotive industry) preferred, but not necessary.

Experience

• Minimum 4 years of consistent, full-time work experience

• General knowledge of automotive components preferred. AiM will train the ideal candidate.

• Automotive Estimating/ Repair a plus

• Having a Damage Estimator License or Independent Auto Damage and Theft Appraisal Adjuster License for the state of New York a plus

• Experience working independently or with limited supervision

• NY Motor Vehicle Body Damage Estimator’s License or Independent Adjuster’s License is required or must be obtainable

VI. Essential Physical Requirements

Work Conditions

Must meet all physical aspects to be able to successfully complete the vehicle inspection routine including:

•Bending/ Kneeling
•Walking
•Standing
•Lifting (up to 25 lbs.)
•Climbing
•Getting in/out of vehicles
•Must be able to work outside in all weather conditions (heat, rain, cold, snow, etc.)

Must be able to work extended hours including weekends and holidays if needed

Must be able to safely operate a Motor Vehicle

•Possess a valid state issued driver’s license

•Good driving record with no more than one moving violation in the last three years

•Must be 21 years or older due to car rental regulations

VII. Travel

•The position requires occasional overnight travel to assist with special projects or increased volumes.

VIll. Classification

This position is non-exempt (hourly) and eligible for overtime. Full Time Auction Inspectors (30 or more hours per week) are eligible to participate in AIM’s benefit plans, including medical, dental and 401k (upon completion of the first 60 days of employment, beginning on the first of the next month; 90 days for 401k).

AiM provides equal employment opportunity without regard to an applicant’s race, sex, pregnancy, sexual orientation, age, physical or mental disability, medical condition, religion, or veteran status.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on AiM. Please inform us if you need assistance completing any forms or to otherwise participate in the application process.

To comply with Federal law, Alliance Inspection Management LLC, participates in E-Verify.

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Alliance Inspection Management, LLC

Why Work Here?

Awesome and supportive staff / leadership, continual training / development, and room for growth within the organization!

AiM commenced operations in 2005 as a national provider of vehicle inspection services. Our unique perspective of the OEM/Financial industry, combined with state-of-the-art technology, has enabled us to develop even more superior services and products. Our executive management has more than a century of experience in remarketing, vehicle inspections, transportation and fleet portfolio performance. We are a customer-focused company that embraces technology to deliver process-driven accuracy, quality and third-party independence. Whether you’re an OEM, dealership, finance company, bank, fleet operator, auction house or a consumer buying/selling a car, it’s imperative that you verify the condition of your vehicles through standardized inspections. With over 1,200 employees, AiM provides coverage throughout North America and inspects over 12,000,000+ vehicles annually. AiM is uniquely equipped with industry-leading customer service, competitive pricing, advanced IT solutions and a national footprint — all in the industry’s first truly independent, objective, third-party inspection company. AiM is the standard in vehicle inspections.

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