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Customer Service Representative

Alleviate Tax LLC Irvine, CA
  • Expired: over a month ago. Applications are no longer accepted.

Located just minutes away from John Wayne Airport in the stunning Jamboree Business Center, Alleviate Tax is a rapidly growing national tax resolution/preparation firm. We are looking for a growth-minded, self-motivated, high-energy Customer Service Representative to join our team at our Irvine location. Alleviate Tax’s core values are built around helping clients get out of stressful times so that they get the fresh start they deserve. We pride ourselves on culture, environment, ethics and values. Check out what its like to work at Alleviate Tax!

Responsibilities:

As a Case Manager, your job is to be the primary point of contact between the client and the Tax Professionals working on their files for resolution. This includes but it’s not limited to:

  • Using our software to keep track of and obtain various forms, documents and records from our clients, to be submitted to Tax Professionals;
  • Manage a heavy load of clients and their files;
  • Communicate with clients and Tax Professionals, in a helpful manner with a priority on customer service

Requirements:

  • 2+ years of administrative/customer service experience is helpful
  • Proficient and easily adaptable to custom software and computer systems
  • Excellent communication skills
  • Passionate Customer Service skills

Company Benefits:

  • Medical, Dental, and Vision
  • PTO
  • Holiday Pay
  • Ideal location in Irvine with beautiful views
  • Free Friday lunches!
  • Opportunity for growth
  • EXCELLENT work/life balance

Compensation:

  • $16 Hourly to start, with the opportunity to make $20/hr within 90 days
  • Monthly Bonus Incentive

Alleviate Tax LLC

Address

Irvine, CA
92614 USA