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Allegheny Link Service Coordinator

Allegheny County Department of Human Services Pittsburgh, PA

  • Posted: over a month ago
  • $44,000 Yearly
  • Full-Time
  • Benefits: medical, vision, 401k, dental, life_insurance
Job Description

Professional needed to serve as the first contact for residents into the Allegheny Link to Aging and Disability Resources, the Allegheny County Continuum of Care and the Link to Home Visiting Programs. Service Coordinator will be responsible for providing information/assistance and short-term case management to individuals of any age with a disability; individuals over 60, with or without a disability; parents and caregivers of children ages 0 through 6 in need of a home visiting program; or those in a housing crisis.  Additional responsibilities will include:

  • Engaging consumer in a way in which they are comfortable.
  • Asking consumer what immediate needs they have and assisting consumer with addressing those needs.
  • Providing preliminary eligibility screening for publicly and privately funded programs in addition to the presenting need.
  • Educating consumers on program options.
  • When needed, advocating on consumer’s behalf and when appropriate, assisting the consumer to empower themselves to advocate on their own behalf.
  • Serving as an information clearinghouse on issues/resources for individuals over 60 or anyone of any age with a disability, parents and caregivers with children ages 0-6, or those facing a housing crisis.
  • Advocating on a system level to ensure timely access to services and supports for consumers and at times acting as a liaison between providers to ensure connections.
  • Assisting in and/or providing crisis intervention with follow-up; appropriately implementing mandated reporting policies and procedures.
  • Assisting in completing consumer paperwork.
  • Providing follow-up for consumer contacts.
  • Responsible for tracking call trends 
  • Maintaining consumer database.
  • Participating in staff meetings, trainings and other related events as a resource specialist representing DHS.

Knowledge, Skills and Abilities

  • Ability to acquire a thorough understanding of all local, state and federal health and human services programs with an emphasis on housing programs and programs that serve aging persons or persons with disabilities of all ages.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to build partnerships with a wide range of individuals and organizations.
  • Ability to learn and utilize web-based and PC software and email to develop reports and document services provided.
  • Work as part of a high performance team of professionals.
  • Ability to efficiently manage time and work well under pressure, while maintaining confidentiality and professional conduct.
  • Strong organizational skills, problem-solving skills and judgment.

Education/Experience Requirements

Master’s degree from an accredited college/university in a field of study related to social services or Bachelor’s degree from an accredited college/university in a field of study related to social services with at least two (2) years’ experience of fieldwork related to social services.

Must be available to work 4 different staggered work shifts between the hours of 8 a.m. and 7 p.m., Monday through Friday, with shifts being rotated on a weekly basis. Position may require travel outside of Allegheny County.  

 

Salary: $44,000

 

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute. 

 

About Allegheny County Department of Human Services (DHS) 

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing  future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals. 

 Why DHS?

  • It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).
  • DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.
  •  It has strong, assertive leaders. We do not hire yes-people. 

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“At DHS we have a clear vision: to be the place where a diverse mix of talented people want to come, to grow and do their best work.”

  -From the organization’s statement on Equity and Inclusion

 

 

 

AN EQUAL OPPORTUNITY EMPLOYER - M/F/V/D 

Company Description
If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute.

About Allegheny County Department of Human Services (DHS)

In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County.

DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals.

Why DHS?

*It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics).

*DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS.

*It has strong, assertive leaders. We do not hire yes-people.

You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better.

“DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.”
-From the organization’s statement on Equity and Inclusion

Allegheny County Department of Human Services

If hired for a position, candidates would work for Allegheny County, Department of Human Services and be employed by Great Lakes Behavioral Research Institute. About Allegheny County Department of Human Services (DHS) In Allegheny County, we appreciate people who think big, act boldly, and care about making a difference. You don’t have to be from here to feel at home, or to make your mark. With only 1.3 million people in the County, it’s small enough for motivated people to get things done. Allegheny County’s Department of Human Services (DHS) is a perfect place to get things done that directly affect people in need in a positive and lasting way. We help children grow up safer and healthier, older adults remain able to live independently, and neighborhoods to thrive. Our mission is to improve the health and well-being of people in Allegheny County. DHS is the largest agency in Allegheny County government, with a budget of nearly $1 billion. DHS serves over 200,000 people a year through services that include: Protecting children and youth from abuse and neglect and preventing future occurrences of maltreatment; improving child wellness through family support, home visiting, early intervention and in-home services; providing treatment for behavioral health issues such as substance use disorders and mental illness; managing the care of adults with intellectual disabilities; preventing unnecessary nursing home stays; and services that prevent homelessness and provide shelter and housing for families and individuals. Why DHS? *It is innovative. Most recently, the national attention and awards we’ve gotten are for how DHS integrates data and uses them to improve the safety and well-being of children through tools that support front-line staff in making decisions (using predictive analytics). *DHS is diverse, but we strive to be even more inclusive. Our director has made it his top priority that DHS is “the kind of place where a diverse group of talented people want to come, grow, and do their best work.” This includes equity in hiring and advancement, as well as in unleashing the creativity and ideas of staff at every level of DHS. *It has strong, assertive leaders. We do not hire yes-people. You can make a big impact here. We stand out as one of the best human services organizations in the country. But we need problem-solvers, innovators, and terrific leaders to make sure we are smart in how we use our funding so that we reach the people who most need our help to make their lives better. “DHS strives to be the kind of place where a diverse mix of talented people want to come to grow and do their best work.” -From the organization’s statement on Equity and Inclusion

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