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Service Manager - Mechanical Servicing Company - To 100k/Year

AllSearch Recruiting
Owensboro, KY
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Service Manager – Mechanical Servicing Company - Base Salary to 100k/year – Owensboro, KY

  • Our client, a stable, fast-growing mechanical servicing company handling service and preventative maintenance, has an immediate need for a Service Manager (internally titled Service Operations Manager) to oversee the Service Team in the Greater Owensboro, KY area.  Our client has been in business for over 40 years and has a stellar reputation in the industry.
  • In this role, the Service Manager will lead a Service Team of around 5 people who are responsible for repairing and maintaining HVAC systems in residential and commercial buildings.  This team is made up of service technicians and a service coordinator.  In addition to leading the team, the Service Manager will also serve as a senior company representative, working directly with customers, vendors, suppliers and more to advise on the KPIs and build out processes.

Responsibilities:

  • Communicate daily with the Service Coordinator
  • Review previous day jobs for any potential guidance to techs
  • Communicate with service coordinator and/or customers on issues that the SC could not resolve
  • Review tech job assignments for the work day
  • Answer tech calls and assist in field as needed
  • Ensure tech follows company policies in regards to:
    • Stocking Service Van
    • Utilizing Service Titan – pictures, customer info, etc
    • Providing leads to the Sales Manager
    • Offering Membership programs, customer communication of company products, etc.
  • Review management reports prepared by SC (utilization report, realization report, customer surveys, etc)
  • Responsible for Service Department budget to include meeting Revenue Goals, Gross Profit %
    • Includes service call production per tech
    • Assisting SC with Collections
    • Assisting with ticket pricing

Qualifications for this role include at least 5+ years of HVAC management experience, leading a team of field service techs.  Candidate should have a strong in-depth understanding of HVAC and refrigeration systems, and the ability to read and interpret manuals, schematics and control circuits.  Must have excellent leadership, customer service and general sales skills.

Compensation for this position will include a base salary in the 80k – 100k/year range.  Also included will be a company vehicle or car allowance and gas card.  The company offers a comprehensive benefits package, 401k, PTO and much more.  Additionally, there are other perks tied to company culture that make it a plus to work for this family-owned business!

Company Description
INDUSTRIAL SALES & SERVICE RECRUITMENT. AllSearch is a #1 ranked Sales & Operations search firm servicing all of North America. We have helped over 5,000 Industrial Sales & Operations professional gain new employment at more than 850 companies, in 48 states, and 6 countries over the past 20 years. We specialize in Manufacturing, HVAC & Mechanical Systems, Building Products, Construction Services, and Supply Chain. AllSearch Recruiters know what it takes to help you find the very best home, how to thrive within it and how to take your sales or operations career to the next level. #FindYourPath #StepYourJobUp #SalesCareers #OperationsCareers

Equal Employment Opportunity (EEO) Policy Statement AllSearch Recruiting provides equal employment opportunities to all employees and applicants for employment, both internally and while representing our clients and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age.

AllSearch Recruiting

Address

118 W 4th St

Owensboro, KY
USA

Industry

Business