Are you looking for a long term stable career? Are you looking for opportunities for advancement? Want to work in an industry-leading company where hard work pays off?
Signature is a company established on the concept of community, innovation, and exceeding our customer's expectations. We want our Customer Support Representatives to come to work and love what they do, just as we do. We take immense pride in cultivating a company culture that focuses on growth, mentorship, and most importantly fun!
Our ideal candidate is:
A motivated self-starter
A fast learner
A big thinker
A team player
Our Customer Support Representatives are able to deliver superior-high-quality work due to their unparalleled energy, enthusiasm, and detail-oriented nature. As a Customer Support Representative, you will be the face of our brand and strive to build a remarkable experience while assisting our customers in powering their homes with clean renewable energy. With a killer attitude, unmatched ambition, and a strong student mentality, the possibilities are endless!
Customer Support Representative Duties:
Effectively communicate the value of 100% clean renewable energy to potential new clients
Resolve client issues with empathy and effective solutions
Accurately keep a record of client information
Establish, manage and grow relationships with various prospective clients
Educate the economic and health benefits of clean energy initiatives on our local communities
Collaborate with management staff to set goals
Participate in ongoing training for compliance purposes and new techniques
People person with exceptional verbal communication skills
Prior client relations, customer service, or client support preferred
Ability to work effectively in team situations, and establish strong relationships
Desire to be successful and grow professionally
Passion for clean energy, making a difference, and reducing the carbon footprint
You will Gain:
A deep understanding of the renewable energy space
Business mentorship and access to professional development
Hands-on startup experience in clean energy
Potential for growth based on individual performance metrics
Persons with the below experinace should apply:
Customer Success, Direct Customer Service, Customer Service Associate, Customer Service Representative, Customer Retention, Customer Agent, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition, Customer Development, Customer Relationship, Customer Support
MARKETING AND PROMOTIONAL TEAM
Why Work Here?Provide a core structure for every position and give each associate a clear path for gaining expertise in their roles. Provide coaching and support to assist in their development. Foster great camaraderie between team members.
Every member of our team is encouraged to personalize our training model to fit their upward mobility goals.