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***Bilingual*** Healthcare CSR's Needed!!! - Direct Hire - $15/hr

All About People Phoenix, AZ
  • Expired: over a month ago. Applications are no longer accepted.

Large Healthcare Company in need of BILINGUAL Customer Services Representative to join their team in the Phoenix area!!!

Work with one of America's largest healthcare companies! This is a Full-Time, DIRECT HIRE opportunity that includes an in depth training program. $15/hr plus benefits. This is a highly specialized Customer Service position with an emphasis on excellence, privacy, compliance and versatility within the health insurance industry.

Job Duties and Responsibilities

  • Answer health insurance related customer calls and correspondence on a daily basis
  • Identify, research and process customer inquiries through multiple communication methods
  • Document and record all information regarding inquiries in the proprietary system
  • Explain information to customers regarding services, external plans, contract benefits, claims, etc.
  • Meet quality, quantity and timeliness standards to achieve individual and department performance goals as defined within the department guidelines.
  • Communicate professionally to both internal and external customers
  • Review documentation for accuracy - will audit new applications for data accuracy and completion
  • Meet quality, quantity and timeliness standards
  • Maintain confidentiality and privacy

Job Requirements

  • 1-2 years customer service experience in a call center setting
  • Experience in health insurance, medical office, or other healthcare-related field STRONGLY preferred
  • Excellent tenure in past positions (1-2yrs) - NO JOB HOPPERS
  • Able to prioritize, organize and self-manage in a high-volume department
  • Ability to multi-task-may do phone call, data entry, mailing packets, or anything else that is needed in the department-needs to be flexible
  • High-School Diploma or GED

Schedule: The schedule for this position is Monday through Friday, 8:00 am to 5:00 pm, with a thirty minute lunch break. Hours could change in the future, so flexibility is needed.

Compensation: The starting hourly is $15 per hour

All About People

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Phoenix, AZ 85021
Phoenix, AZ
USA

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