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Solutions Architect - Remote in US

Algo
Troy, MI
  • Expired: November 23, 2022. Applications are no longer accepted.

The Solutions Engineer will deliver meaningful solutions for clients, and create and maintain architecture using leading AI technology frameworks. The Solutions Engineer will have a strong understanding of client needs and will translate those into business solutions to implement. The Solutions Engineer is involved with the implementation of solutions, choosing the right technologies and evaluating the evolution of the product as the clients' needs change.

Responsibilities:

  • Understand customer's business requirements, consult with customers to design and create solutions to their needs, and partner with customers in sales engineering, prototyping, configuring, testing, and implementing Algo products.
  • Provide detailed specifications for proposed solutions including time and scope involved.
  • Deliver technical product demos and effectively present solutions to internal/external audiences.
  • Provide high quality customer experience, and guide customers on technical and operational issues within areas of expertise.
  • Establish a framework for necessary contributions from internal departments and facilitate their collaboration; project manage and monitor progress of initiatives.
  • Partner closely with Sales, provide technical support to Account Executives, and work with Sales team to sell solutions to the customer requirements. Serve as a key point of reference with regards to the technical project design and specifications.
  • Partner closely with Marketing team to understand product messaging; train Sales team on how to effectively present solutions and use cases.
  • Respond to RFPs and technical requirements from customers.
  • Actively partner with Account Executives to develop opportunities for customer-facing enterprise engagements.
  • Build solutions to reimagine the potential of sales and operations planning with automated, data-driven workflows and deep supply chain analysis. Apply deep understanding of the Algo product portfolio to apply high-value solutions.
  • Research and stay up to date on the most recent industry standards and trends.
  • Other duties as required.


Requirements:

  • 8+ years experience in software, system, solutions or enterprise sales engineering/architecture disciplines.
  • Strong understanding of and ability to discuss engineering and principles of Supply Chain SaaS Solutions.
  • Strong ability to work hands-on with clients business and IT teams; and work with internal Algo Product, Engineering, Customer Success, Implementation, and business teams.
  • Strong ability to communicate Algo value effectively to technical and non-technical audiences.
  • Previous technical project management experience preferred.
  • Proven ability to bring creative thought leadership and problem solving to the table, to provide meaningful solutions to customers.
  • Strong working knowledge of data-driven workflows, Machine Learning, AI, algorithms, and natural language processing
  • Proven track record managing multiple projects in a fast paced team environment.
  • Strong ability to listen/consult with customers, have empathy for the customer, understand customer needs, and provide high value solutions.
  • Strong ability to communicate effectively with internal teams and external clients.
  • Previous experience working hands-on with Microsoft Azure and Amazon Web Services.
  • Strong passion in creating solution engineering diagrams and mind maps.
  • Strong understanding of security processes and standards.
  • Strong written and verbal communication and presentation skills.
  • Ability to create technical documentation (SOWs, project timelines, etc) for sales and delivery teams.

Algo

Address

Troy, MI
48083 USA

Industry

Technology

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