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Collections Specialist

Alexander Associates New York, NY

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Our client is a powerhouse firm with the heart of a boutique, is seeking a Collections Specialist based in the New York, NY office.  The Collections Specialist will oversee the collections process for a select group of partners on a monthly basis. This position will report to the Collections Supervisor and will work closely with attorneys, managers and administrators throughout the firm. 


  • Manage the complete collection process, for approximately 15+ Partners, on a monthly basis.
  • Communicate directly with partners and clients regarding past-due accounts.
  • Maintain clear and concise collection status notes in collections software (currently ARCS 2G, but eventually transitioning to Aderant Expert Collections).
  • Provide monthly client status updates to management.
  • Escalate accounts that have become problematic to management so they can intervene where necessary.
  • Interface with partners and varying levels of management to implement payment solutions.
  • Generate monthly reminder statements, ensuring that any partial AR shown is correct.
  • Monitor short payments that are the result of e-billing reductions, and write off as needed and /or work with the billing team to resubmit balances where applicable.
  • Assist the team with researching and resolving accounts receivable issues, to ensure correct payment application, and to minimize credit balances.
  • Monitor unapplied payments and work with the clients to resolve.
  • Assist the team in reconciling client accounts when discrepancies have been found.
  • Provide back-up to other team members when necessary.
  • Assist the team in entering, validating, and/or applying receipts into Aderant.
  • Assist with special projects as needed.


  • Bachelor’s degree with a minimum of five (5) years of applicable work experience in a large law or professional service firm.
  • Strong understanding of the entire collections process (invoice preparation, partner contact, client contact, payment received and reconciled).
  • Computer proficient with strong MS Excel and MS Word skills. Aderant Expert experience preferred.
  • Attention to detail and excellent interpersonal, verbal, organizational and written communication skills.
  • Self-directed with a strong work ethic; capable of working independently with limited supervision, as well as part of a team.
  • Ability to work in a high-pressure environment with a high degree of accuracy.


Company Description
A premier staffing firm for professional services such as administrative, clerical, legal, financial services and advertising firms.

Alexander Associates

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A premier staffing firm for professional services such as administrative, clerical, legal, financial services and advertising firms.


New York, NY


Finance and Insurance

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