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Clinical Operations Manager

AlediumHR Chicago, IL
  • Posted: over a month ago
  • $100,000 to $110,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

AlediumHR is a full-service direct-hire and contracts recruiting firm specializing in the Telehealth industry. We are seeking qualified professionals for a Clinical Operations Manager role with one of our client partner companies. This position will be based in Chicago, IL.

Responsibilities

The Clinical Operations Manager is responsible for the day-to-day operations of the behavioral health, dermatology, and non-medical specialty areas. The position ensures that service delivery operates efficiently and delivers high-quality healthcare.

  • Continuously review and manage the operational structure of specialty services.
  • Assist in the development of strategies, budget and work plans.
  • Serve as a subject matter expert for behavioral health services
  • Serve as the client-facing clinical operations account manager for behavioral health Medicaid business
  • Serve as the point person for addressing complaints and crisis situations
  • Work with Product Development teams to ensure products deliver a solution that drives value for clients and customers
  • Develop, implement, and continuously improve operational workflows for specialty services
  • Work closely with Quality to identify focus areas and gaps in service delivery and collaboratively implement plans to mitigate risk
  • Conduct analysis of data to identify performance and areas of improvement. Develop action plans and execute on those plans to effectively address identified issues
  • Work closely with external partners in the delivery of specialty care services

Minimum Qualifications

  • Bachelor’s degree in Behavioral Science or related field required
  • Behavioral health licensure preferred (LPC, LMFT, LCSW, PsyD, LMSW)
  • 5 years' experience in a behavioral health care setting; 3 years clinical and/or health care management experience with a general understanding of performance measures
  • Demonstrated knowledge of behavioral health clinical operations
  • Strong clinical skills and knowledge base of clinical care standards in the treatment of adults and children
  • Comprehensive understanding of finance and administration, including budget development and management, and financial reporting

AlediumHR

Why Work Here?

Providing Companies with Talent that Differentiates!

AlediumHR is a full-service direct-hire and contract recruiting firm specializing in the sourcing, screening, and selection of qualified professionals for the Telehealth, Information Technology, and Support Services sectors.

Address

Chicago, IL
USA

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