JOB SUMMARY: Under close supervision, provides entry-level clerical support for assigned department or division through office organization, records maintenance, reception, scheduling, and general assistance.
Assists in entry-level business office administration and support.
Greets and assists customers; answers phones and directs calls.
Requests information from other departments and outside sources.
Performs basic filing and file retrieval to include logs, distributes and archives reports.
Sorts and delivers mail; sends, receives and distributes faxes.
Makes copies and scans and files electronic documents.
Maintains, orders and stocks office supplies.
Performs other duties as assigned.
KNOWLEDGE and SKILLS
Knowledge of customer services concepts and practices
Knowledge of multi-line telephone systems operation.
Knowledge of privacy laws and regulations.
Knowledge of filing procedures.
Skill in operating office equipment.
Skill in oral and written communication.
Skill in maintaining and updating office and administrator schedules.
Skill in establishing and maintaining cooperative working relationships with others.
Skill in operating a personal computer utilizing a variety of software applications.
MINIMUM EDUCATION QUALIFICATION
High School Diploma or GED equivalent.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory – None. This is an entry level position.
MINIMUM CERTIFICATION QUALIFICATION
PREFERRED EDUCATION QUALIFICATION
PREFERRED EXPERIENCE QUALIFICATION
PREFERRED CERTIFICATION QUALIFICATION
Depending on the needs of the organization, some incumbents in this job class may be required to have a valid Alaska driver’s license.
The following demands are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Must be able to lift approximately 40 pounds.
ANMC is not a latex free facility; an employee should expect to work in an environment where latex may be present.