Incumbent provides administrative and clinical support to the medical staff of Chief Andrew Isaac health Center throughout the clinic within multiple specialties to include, but not limited to: Primary care, urgent care, orthopedics, OB/GYN, pediatrics, internal medicine.
Essential Functions: This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
Representative Duties: Under the general administrative supervision of the Nursing Department Director and clinical supervision of the Medical Director, job incumbent:
1. greets patients in waiting area, escorts them throughout their entire clinic experience.
2. Obtains brief history and performs screening questions in accordance to clinic policy and documents in the E.H.R.
3. Functions as a scribe during the clinician encounter and prepares notes for medical provider for review and signature.
4. Takes orders from clinician on obtaining diagnostic testing to include labs, imaging, and other necessary tests.
5. Carries out orders from licensed medical personnel.
6. Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
7. Reports all observed patient concerns and changes in condition to a licensed staff member.
8. Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab rests such as urine dips stick, HGB, HCT, finger stick, glucose, hemoccult, HCG and reports results to the appropriate personnel.
9. Perform patient phlebotomies in accordance with clinic procedures and clinician orders after specialized training.
10. Performs specialty skills such as suture removal, straight catheterization and injections (IM, Subq and intra-dermal).
11. Monitors and cleans assigned patient examination rooms, lab areas, procedure rooms and other unit areas and unit equipment to include reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
12. Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests.
13. Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
14. Attends and completes mandatory in-services including infection control, safety, CPR, equipment usage and procedures according to hospital and department policies.
15. Apply leads and monitors for diagnositic procedures such as EKG and ultrasound scan under the supervision of licensed personnel.
16. Assist family education by providing educational material and general health information to patients and family members.
17. Prints patient wellness handouts at the end of each patient experience.
18. Assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
19. Village travel on a periodic basis is required.
1. Performs other duties as requested.
1. High school diploma or GED.
2. Currently certified as a Medical Assistant
3. Current Basic Life Support health Care Provider card.
4. Must pass background check pursuant to federal Indian Child Protection and Family Violence Prevention Act requirements.
Knowledge, Skills and Abilities:
1. Strong verbal, written, organizational and interpersonal skills for managing workflow and maintaining customer satisfaction.
2. Demonstrated phlebotomy skills.
3. Demonstrated proficiency in the specific clinic's specialty skills within six weeks of hire. *Specialty skills may not be performed until after the new hire completed competency testing.
4. Ability to maintain patient and office confidentiality.
5. Demonstrated time management.
6. Highly organized with ability to balance multiple competing requests.
Supervision: This position has no supervisory responsibilities.
Physical demands: Job incumbent must be able to lift and carry up to 50 pounds in support of equipment and supplies. Position requires recurring bending, stooping, kneeling, reading, handling, speaking, hearing, and seeing. Position may require extended periods of standing. Incumbent may periodically lift patients, with or without assistance, in the process of providing medical assessment of patient conditions. Job incumbent must be willing and able to travel to remote locations throughout Alaska, and nationwide.
Summation: May be exposed to contagious diseases and risks while caring for emotionally disturbed and highly intoxicated patients. may be exposed to blood and other potentially infectious materials, which may result in possible exposure to blood borne pathogens.