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IT Systems Administrator

Alacrity Solutions
Eugene, OR
  • Posted: over a month ago
  • Full-Time
Job Description

The Systems Administrator is responsible for day-to-day operation, maintenance, and support of virtual resources to optimize overall performance, maintain data integrity and availability to end users. This individual monitors system alerts to ensure virtual machines, operating systems, software applications, network/security systems, and related procedures adhere to organizational expectations. This position is a remote based position.

Primary Duties include, but are not limited to:

Operations and Support

  • Perform daily system monitoring, including verifying the integrity and availability of all hardware, server resources, systems, networks, and key processes
  • Review system and application logs and take necessary action to resolve alerts
  • Perform daily backup and replication operations, ensuring all required servers, system data and configurations are successfully backed up to appropriate media and are restorable
  • Perform regular file archive and purge as necessary per retention policy
  • Create, change, and delete user accounts per request and documented instructions
  • Respond to user support requests; investigate and troubleshoot issues, document in ticketing system
  • Repair and recover from hardware, network, or software failures, communicate with impacted users
  • Assist in evaluation of user needs and research/demo solutions to present and/or include in budget planning
  • Function as an escalation point for support desk with root cause and resolution in mind
  • Other related duties as assigned

Maintenance

  • Apply OS patches and upgrades as scheduled, upgrade administrative tools and utilities, configure/add new services as necessary
  • Upgrade and configure software that support server environments (after hours for critical production systems)
  • Maintain operational, configuration, or other procedures
  • Perform periodic performance reporting to support capacity planning
  • Perform ongoing performance tuning and resource optimization; configure CPU, memory, and disk partitions as required
  • Maintain data center environmental and monitoring equipment
  • Support desktop and all related applications

Provisioning

  • Research and recommend innovative solutions and automated approaches for system administration tasks
  • Install new or rebuild existing Microsoft Windows servers and configure hardware, peripherals, services, settings, directories, storage, network, etc., in accordance with standards and project/operational requirements
  • Contribute to and maintain system standards including related documentation

Skills & Requirements:

  • Associate’s degree (minimum) or bachelor’s degree (preferred) in Information Technology, Computer Science, or closely-related discipline is required
  • 5+ years of systems administration experience required
  • Strong written and verbal communication
  • Regularly provide advice and recommend actions involving complex issues
  • Ability to provide technical guidance to individuals with varying levels of computer skill
  • Strong knowledge of Office 365 including Azure AD and Intune administration
  • Basic administrative knowledge of Microsoft SQL is desired
  • Experience managing networks, storage & telephony solutions
  • Experience with VMware enterprise virtual environment
  • Periodic evening and weekend work with little advance notice
  • Some travel required (up to 5% of the time)

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Alacrity Solutions

Address

Eugene, OR
USA

Industry

Technology

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